Debbie Tim
Johannesburg,Gauteng
Summary
Innovative Senior HR Leader with extensive experience in leading end to end HR teams and enhancing HR operations and value proposition.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Dynamic individual with hands-on experience in end-to-end HR Management.
. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
26
26
years of professional experience
Work History
Head of Resource Capacitation
Letsema Consulting and Advisory
Johannesburg
01.2023 - Current
- Lead the design, growth, and management of the Letsema Capacitation Services (Talent Acquisition) strategy and business development thereof. Collaborating with internal leadership and clients to generate demand for talent sourcing and screening of appropriate talent for meeting the needs and demand requirements, leading account teams to ensure a high-quality of service to clients, including guidance on Performance, contracting and Industrial Relations matters. Being in a revenue generating role; accountability for the growth and sustainability of the offering, understanding the risks and opportunities associated with growing a profitable solution, collaboratively mitigating risks.
- Effective delivery of Consulting Advisory and delivery on selected projects, not limited to; Workforce transition, Change management, Leadership development, Talent management, Organisational restructuring, etc. Providing input into the Future Workforce business strategies and execution thereof.
Head of Talent Acquisition
Letsema
Johannesburg
02.2022 - 12.2022
- Reinvigorate internal Talent Acquisition processes and value proposition as a profit centre to achieve a revenue target of R3.5 million. Originate and design automation tools (Applicant Tracking System (ATS)) to optimise efficiencies and increase TAT. Implement AI recruitment tools to optimise talent sourcing. Continuously seek opportunities to improve and optimise route to market to source key and critical skills, and executive talent. Project manage Job Profiling and Job Evaluations, ensuring all roles within Letsema Consulting and Advisory, are accurately benchmarked and derive a fit for purpose Remuneration Strategy. Liaise with all Partners and Executives to derive a Workforce Management Plan to meet projected demand, based on projects in play and in the pipeline. Attend external client briefing sessions with Partners to scope project specific skills requirements, lead the Acquisition team in sourcing and actively sourcing scarce and critical skills. Responsible for performance, coaching and developing team members, and building the Acquisition Strategy – for internal placements and client augmentation. Focus on candidate experience to uphold the company’s employer brand to keep talent interested in the company and keen to work for Letsema in future.
- Developed and implemented talent acquisition strategies aligned with organizational goals.
- Conducted market research to inform competitive compensation strategies for attracting top talent.
- Conducted regular workforce planning sessions to anticipate future hiring needs and proactively address skill gaps within the organization''s talent pool.
- Improved overall candidate experience through timely communication, transparent interview processes, and constructive feedback.
- Established strategic partnerships with universities and professional networks to enhance access to skilled professionals.
- Designed comprehensive onboarding programs that accelerated new hire productivity and fostered cultural alignment.
- Achieved cost efficiency in recruitment efforts by utilizing creative sourcing techniques and minimizing reliance on external agencies.
- Developed strong employer branding, ensuring the organization remained an attractive destination for top talent.
- Managed complex executive search assignments, consistently delivering high-quality candidates in tight timelines.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
- Established consistent language and methodology for talent discussions, development, and succession.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Created and implemented forward-thinking initiatives to improve employee engagement.
HR Consultant (Contractor)
Various Consultancy Assignments
Johannesburg
02.2020 - 01.2022
- Originate and implement workforce policies and practices to address the pandemic. Facilitate workforce planning in line with business operations. Revise B-BBEE plans. Strategise wellness programs with a primary focus on mental wellbeing and family support. Scrutinise and update occupational health and safety measures. Partner with company brokers to renegotiate third party agreements to secure cost savings. Steer labour legislation and relations. Amend company Business Continuity and Crisis Management Policies to incorporate a key action plan to deal with the COVID-19 pandemic.
- Amend all Employee/HR policies, procedures, and documentation to comply with Protection of Personal Information Act.
- Developed comprehensive HR strategies aligned with client objectives.
- Conducted organizational assessments to identify improvement opportunities.
- Analyzed HR metrics to drive data-informed decision-making for clients.
- Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
- Managed conflict resolution by mediating disputes between employees, fostering a positive work environment.
- Improved workplace culture by initiating diversity and inclusion initiatives, resulting in higher employee satisfaction levels.
- Conducted regular compensation reviews to ensure competitive pay rates, retaining key staff members.
- Supported organizational change initiatives by developing clear communication plans and providing guidance during transitions.
- Assessed employee engagement levels through surveys and focus groups, implementing actionable feedback for continuous improvement.
- Applied facts and analytics to understand trends and develop solutions to positively impact organization.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
- Assessed client feedback and delivered information to management for corrective action.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Managed multiple consultancy projects, ensuring timely delivery and alignment with client objectives.
- Conducted comprehensive market analysis to identify trends and inform client strategies for growth.
- Assessed client needs, recommending tailored solutions that enhanced overall service delivery effectiveness.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Created and managed project plans, timelines and budgets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
- Advised on compliance with labor laws and regulations for clients.
- Implemented talent management frameworks to optimize workforce effectiveness.
- Streamlined recruitment processes, improving candidate selection efficiency.
Regional People Director
Sage South Africa
Johannesburg
08.2018 - 01.2020
- Constructed a high-performance HR team, comprising 17 staff members across talent acquisition, diversity and inclusion, and rewards and benefits, to support circa 2000 employees across Africa and the Middle East. Oversee the provision of general HR support to empower the effective implementation of business and HR strategies. United with global HR executives to design regional strategies, programs, and initiatives to facilitate maximum success. Nurtured robust relationships across the Middle East and Africa region. Program managed and aligned Diversity and Inclusion initiatives. Restructured global HR policies to permit adherence to applicable labour laws. Instigated HR best practices and delivered subsequent training. Served as a trusted committee member across various areas and forums. Partnered with finance to front workforce planning, benefits, increases in annual performance, and potential bonus payments. Recruited and selected numerous employees including Senior leaders such as the CFO and COO, and all business levels including the Warehouse Manager.
- Constructed and implemented an HR Shared Services team to respond to employee Tier 1 and 2 queries.
- Redesigned Talent Acquisition strategy, policies and procedures to align with global and regional Talent Acquisition strategy. Sourced and implemented an Applicant Tracking System (ATS) to automate scheduling interviews, providing candidates with feedback on their application and ultimately creating a candidate database and talent pool.
- Effected new processes and policies which saw Sage SA receive a Top Employer certification, 2020.
- Crafted action plans for each area and ensured consistency to create a sustainable high-performance culture.
- Increased ratings for employment equity and skills development via the implementation of focused recruitment strategies, promotion opportunities, learnership programs, and bursary offerings.
- Augmented the Employee Engagement score from a negative 7 to a positive 10 scoring via targeted action plans, change management, development programs, and diversity and inclusion initiatives.
- Partnered with EXCO to derive and apply a new sales Go-To-Market strategy which led to a substantial increase in employee satisfaction and revenue growth.
- Contrived an Artificial Intelligence Database to pre-empt employee requirements to aid HR and business planning and decisions.
- Led the effective closure of the Sage offices in Africa and Middle East in 2019, without any legal recourse.
- Managed the Sale of a business unit to a separate organization – Section 197 of the SA LRA.
- Acted as the MD’s Business Executive during the revision and implementation of the Global New Ways of Working and reported to the Global CEO’s office on regional progress.
Global HR Compliance Program Lead, Contingent Workforce
Hewlett Packard (HP) South
05.2017 - 07.2018
- Appraised policies to ensure alignment with the new organization structure and strategy, and country-specific legislation. Guided compliance audits and communicated with BU management for the introduction of action plans to mitigate legal risk. Cooperated with Continent Workers to enhance worker knowledge of country legislation, socio-economic challenges, and social norms. Shepherded quarterly reviews for agency contractors. Liaised with regional and global HR legal teams to address project impacts. Adjusted processes to expedite decision making. Contributed to Workers Council discussions.
- Revitalized 3 global policies which included brainstorming activities, decision making and conflict management sessions to obtain buy-in and successful enactment.
- Reformatted policies to improve upon the ease of interpretation and articulation.
- Associated with Global Procurement to map processes and enable policy compliance.
- Designed training modules for those added to the People Management Training curriculum.
- Oversaw the successful completion of a 3-month audit with the Internal Audit function; reviewed incident reports, crafted management responses, and designed subsequent action plans.
- Supported 150 countries globally and coordinated with country HR, Legal and Procurement to revise and introduce global policies.
Country HR and Transformation Director / Country HR Director
Hewlett Packard (HP) South
Johannesburg
08.2013 - 04.2017
- Superintended all HR functions within SA. Influenced Global HR policies, processes, and procedures to ensure coalition with SA labour legislation, B-BBEE, and social and ethics frameworks. Formed influential relationships with EMEA HR and global HR CoE’s to certify that global initiatives and strategies were fit for purpose. Customised global programs and initiatives. Deliberated the Broad-Based Black Economic Empowerment (B-BBEE) strategy and aligned budget requirements to achieve element targets. Devised policies to support legislative requirements. Formulated MIS metrics to measure initiative success and presented statistics to drive decision making. Monitored progress and presented feedback to business leaders. Warranted adherence to fiduciary obligations. Headed up the SDF function comprising learnership and leadership development programs.
- Assembled a successful HR team of 8 specialists in support of a total headcount of over 1300 staff.
- Headhunted and recruited Country MD, CFO and Company Secretary.
- Increased the company’s B-BBEE level from level 4 to level 2, which led to an increase in business sales in the Public and Government sectors.
- Accomplished 4 global organisation changes: mergers, acquisitions, divestitures, and outsourcing.
- Program managed the successful implementation of Mergers, Acquisitions, Divestiture and Outsourcing actions, as per the global organisation’s restructuring strategies.
- Project managed all other workstreams inclusive of Legal, Procurement, Finance, IT and operations; tracked project progress and supported senior managers with issue resolution.
- Led cross-functional teams to drive strategic initiatives and enhance operational efficiency.
- Developed and implemented policies to streamline processes and improve service delivery.
- Directed budget planning and resource allocation to support organizational goals.
- Fostered stakeholder relationships, ensuring alignment with corporate objectives and strategies.
- Spearheaded change management initiatives to enhance team performance and engagement.
- Analyzed market trends to inform product development and competitive positioning strategies.
- Oversaw talent development programs, mentoring staff to cultivate leadership capabilities.
- Initiated performance improvement projects that resulted in enhanced customer satisfaction ratings.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Pioneered adoption of sustainable practices, leading to industry recognition and awards.
- Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Streamlined project delivery mechanisms, significantly reducing time to market for new initiatives.
- Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Improved team morale and productivity by implementing comprehensive professional development program.
- Enhanced stakeholder satisfaction with timely and transparent communication strategies.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Developed and implemented strategic HR initiatives to enhance organizational performance.
- Led talent acquisition strategies, optimizing recruitment processes across multiple business units.
- Fostered a culture of diversity and inclusion through targeted programs and training sessions.
- Streamlined performance management systems, aligning employee goals with corporate objectives.
- Directed employee engagement surveys, analyzing data to drive actionable improvements in workplace culture.
- Mentored HR staff, promoting professional development and enhancing team capabilities.
- Collaborated with executive leadership to formulate HR policies that support business growth initiatives.
- Managed employee relations issues, facilitating resolution to maintain a positive work environment.
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
- Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
- Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
- Collaborated with executive leadership team to develop long-term HR strategies aligned with business objectives.
- Developed comprehensive onboarding programs for new hires, improving retention rates and overall satisfaction.
- Directed benefits administration process, leading to increased employee understanding and utilization of available offerings.
- Invested in professional development opportunities for the HR team, fostering continuous learning and improvement.
- Reduced time spent on administrative tasks, allowing HR team members to focus on strategic initiatives.
- Established strong relationships with both employees and management teams, fostering a collaborative work environment.
- Facilitated regular communication channels between management and employees to promote transparency and engagement.
- Enhanced employee satisfaction by implementing streamlined HR processes and tools.
- Strengthened employer brand through targeted recruitment marketing campaigns aimed at attracting top-tier candidates.
- Designed performance management systems that supported employee development and organizational success.
- Oversaw talent acquisition efforts, ensuring alignment with company values and growth strategies.
- Implemented data-driven approaches for workforce planning, enabling proactive talent management decisions.
- Introduced innovative training programs that enhanced skillset among staff members and improved overall performance levels within the organization.
- Championed diversity initiatives to create an inclusive workplace culture, resulting in increased representation of underrepresented groups.
- Spearheaded leadership development programs to support the growth and advancement of high-potential employees.
- Evaluated compensation structures and policies, ensuring competitive positioning within the market and internal equity among staff members.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events and incentive programs.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Recruited top talent to maximize profitability.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Instructed senior leaders on appropriate employee corrective steps.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Fostered positive work environment through comprehensive employee relations program.
- Liaised between multiple business divisions to improve communications.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Structured compensation and benefits according to market conditions and budget demands.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Distributed employee engagement surveys to identify areas of improvement.
Senior HR Manager
Liberty Group
Johannesburg
08.2012 - 07.2013
- Led and developed the HR team in the support of over 600 staff. Executed the revised performance management and talent management principles. Scoped the business unit specific recruitment and selection strategy. Fashioned the workforce management capability to ensure scalability. Promoted a culture of trust via focused actions and initiatives. Piloted all projects to assess the impact on resources and recommended improved ways of working. Crafted and instigated change management initiatives. Studied management information to assess business impact and advocate remedial action. Inspired the achievement of business transformation for the unit and devised strategies for the realisation of targets. Carried out a final review of ER matters and presented recommendations.
- Fronted the proposal and implementation of the human capital strategy in alignment with human capital and business Strategies.
HR Manager
Exiliti Services
Johannesburg
09.2010 - 02.2012
- Redesigned processes aligned documentation and policies and offered subsequent training on the new program to create a culture of performance. Aided senior management with the manufacture of KPI’s. Industrialised a 360-feedback process. Aligned remuneration and reward practices to the company strategy. Allied people practice such as career development, and reward and recognition to performance and talent management.
- Established a learning philosophy comprising assessments for products, processes, and systems. Launched the talent management strategy and co-designed the remuneration strategy. Consulted on performance, ER, and business partnering. Project managed the restructure of company operations and the change process. Amalgamated with Inseta and the University of Johannesburg to institutionalize skill development programs. Facilitated the budget for HR, learning and development, and office administration.
- Introduced a BBBEE strategy to enable company compliance within 1 year and transformed the entity from non-compliant status to a level 5 contributor.
- Effected the ER process to achieve a 90% success rate of all company cases.
- Owned the expansion of and business-wide implementation of company values.
- Superintended several direct reports entailing a HR Officer, Training Consultant, and a selection of PA’s and Administrators.
- Concocted a learning philosophy and a learning foundation to build the Learning Academy.
Senior HR Business Manager
ABSA South Africa
Johannesburg
05.2007 - 08.2010
- Senior HR Business Partner - ABSA Private Bank and Absa Islamic Bank (Sep 2009 – Aug 2010)
- Divisional HR Business Partner - ABSA Secured Lending (Oct 2008 – Aug 2009)
- HR Business Partner and National Co-ordinator - ABSA Home Loans (May 2007 – Sep 2008)
HR Consultant
Nedbank
Johannesburg
09.2005 - 04.2007
- Developed and implemented HR policies aligning with organizational goals.
- Conducted comprehensive training sessions to enhance employee performance and engagement.
- Advised management on best practices for talent acquisition and retention strategies.
- Led organizational change initiatives, ensuring smooth transitions and stakeholder buy-in.
- Analyzed workforce data to identify trends and inform strategic decision-making processes.
- Collaborated with department heads to optimize HR processes and improve operational efficiency.
- Mentored junior HR staff, fostering professional development and enhancing team capabilities.
- Facilitated conflict resolution processes, promoting a positive workplace culture and teamwork.
- Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
- Organized team-building events and activities to foster collaboration, increase morale, and improve overall productivity among staff members.
- Managed conflict resolution by mediating disputes between employees, fostering a positive work environment.
- Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws, minimizing risk exposure for the organization.
- Coordinated internal promotions processes allowing career advancement opportunities within the organization.
- Improved workplace culture by initiating diversity and inclusion initiatives, resulting in higher employee satisfaction levels.
- Conducted regular compensation reviews to ensure competitive pay rates, retaining key staff members.
- Facilitated leadership development programs to nurture high-potential employees for future managerial roles.
- Optimized talent acquisition process by leveraging data-driven insights, refining sourcing techniques and enhancing employer brand presence.
- Developed comprehensive benefits packages to attract top talent and improve overall workforce satisfaction.
- Oversaw payroll administration duties ensuring accurate payment processing while adhering to relevant tax regulations.
- Assessed employee engagement levels through surveys and focus groups, implementing actionable feedback for continuous improvement.
- Designed effective succession planning strategies to prepare the organization for future leadership needs.
- Mentored HR team members in their professional development, promoting continuous learning and skills enhancement within the department.
- Supported organizational change initiatives by developing clear communication plans and providing guidance during transitions.
- Reduced time-to-hire with efficient recruitment strategies, including targeted job postings and thorough candidate screening.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Partnered with business leaders to align HR strategy with organizational goals, driving company growth and success.
- Applied facts and analytics to understand trends and develop solutions to positively impact organization.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Participated on local and organization-wide committees that focused on projects that moved organization forward and towards meeting strategic goals.
- Led and strategically directed team of human resources professionals.
- Structured compensation and benefits according to market conditions and budget demands.
- Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
- Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.
- Facilitated cultural integration planning and developed strategies to foster employee engagement and commitment.
- Developed and launched highly successful cultural and gender diversity programs.
- Drove change management practices to enable organizational effectiveness and incorporate diversity and inclusion strategy to foster culture of inclusion to maximize competitive advantage and skills of workforce.
- Assessed client feedback and delivered information to management for corrective action.
- Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
- Built HR consulting capabilities focused on clients undergoing organizational change and development.
- Liaised between multiple business divisions to improve communications.
- Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions, and industry-standard salary ranges.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Created and delivered HR training sessions to staff, managers and executives.
- Developed and implemented onboarding and orientation programs for new employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Assisted with writing job postings and job descriptions for boards.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Developed and monitored employee recognition programs.
- Worked alongside global business leader to deploy new training strategies.
- Advocated for staff members, helping to identify and resolve conflicts.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Administered employee benefits programs and assisted with open enrollment.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collaborated with managers to identify and address employee relations issues.
HR Consultant
Accenture Management Consulting
Johannesburg
10.2003 - 08.2005
HR Consultant
TransUnion ITC
Johannesburg
12.2002 - 09.2003
HR Administrator
MultiChoice/DSTV
Johannesburg
12.1999 - 11.2002
Education
NQF6 Diploma - Human Resources Management
Southern Business School
Johannesburg11.2004
Skills
- HR Management
- Performance Management
- Labour/Employee Relations
- HR Consultancy
- Organisational Design
- Training & Development
- Talent Acquisition
- Organisational Development
- Strategic Planning
- Change Management
- HR / Exco Leadership
- Strategic Implementation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
Accomplishments
- Proven success leading HR strategy and execution in two multinational organizations, operating in South Africa, building strong cross-cultural relationships, and representing South Africa on a global stage.
- Expertise in aligning HR policies, strategies, and development programs with business objectives to improve performance and unlock potential.
- Track record of translating business vision into HR initiatives that deliver measurable value.
- Combined experience in HR leadership and consulting: remuneration & benefits, labour relations, training, payroll, compliance, and project/change management.
- Strong global experience in matrix organizations, collaborating with diverse teams to foster inclusion and high performance.
Trusted advisor during COVID-19, guiding organizations through policy redesign and new ways of working
Affiliations
- Global Diversity and Inclusion Committee/Employment Equity and Skills Development Forum, HP and Sage
- Social and Ethics Committee, HP and Sage
- Standard Business Conduct Committee, HP and Sage
- Risk and Compliance Committee, HP and Sage
- Business Audit Committee (Internal and External Audit), HP and Sage
- Procurement Committee, Sage
- Finance Committee, HP and Sage
- Sales Committee, HP and Sage
- Executive Director, HP and Sage
- Occupational Health and Safety Act Committee (OHSA), HP and Sage
- Medical Aid and Pension, and Provident Committee, HP and Sage
- BBBEE Committee member and owner, HP and Sage
Legislation Knowledge
- South Africa
- Employment Equity Act
- Skills Development Act
- Basic Conditions of Employment Act
- BBBEE Act
- POPI Act
- Section 197 and 189 (a) (b) as per SA LRA
- Section 213 as per SA LRA
- UK / US
- GDPR
- ISAE
- SOX
- FCPA
- Anti-Corruption laws
- Sanctioned/Embargoed laws
HR Systems Implementations
- Workday – Regional implementation
- Korn Ferry – Regional implementation
- SAP Payroll – Country implementation
- Contingent Workforce monitoring system – Global implementation
Languages
English
Advanced (C1)
Timeline
Head of Resource Capacitation
Letsema Consulting and Advisory
01.2023 - Current
Head of Talent Acquisition
Letsema
02.2022 - 12.2022
HR Consultant (Contractor)
Various Consultancy Assignments
02.2020 - 01.2022
Regional People Director
Sage South Africa
08.2018 - 01.2020
Global HR Compliance Program Lead, Contingent Workforce
Hewlett Packard (HP) South
05.2017 - 07.2018
Country HR and Transformation Director / Country HR Director
Hewlett Packard (HP) South
08.2013 - 04.2017
Senior HR Manager
Liberty Group
08.2012 - 07.2013
HR Manager
Exiliti Services
09.2010 - 02.2012
Senior HR Business Manager
ABSA South Africa
05.2007 - 08.2010
HR Consultant
Nedbank
09.2005 - 04.2007
HR Consultant
Accenture Management Consulting
10.2003 - 08.2005
HR Consultant
TransUnion ITC
12.2002 - 09.2003
HR Administrator
MultiChoice/DSTV
12.1999 - 11.2002
NQF6 Diploma - Human Resources Management
Southern Business School