Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Hi, I’m
Debbie Victor
Mpho
Vereeniging,GP
Summary
Overview
18
years of professional experience
Work History
Edlini (Pty) Ltd
Technical Office Manager
06.2022 - Current
Job overview
- Led cross-functional teams to complete complex technical projects on time and within budget constraints.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of relevant laws and guidelines pertaining to technology use in the workplace.
- Facilitated smooth transitions during periods of organizational change by effectively communicating new technologies'' benefits.
- Streamlined office operations by implementing efficient technical systems and processes.
- Improved customer satisfaction by ensuring seamless communication between the technical department and other business units.
- Established effective relationships with vendors, negotiating favorable contracts for products and services that met organizational needs.
- Mentored junior staff members in technical competencies, fostering a culture of continuous learning throughout the organization.
- Developed a robust data management system, resulting in more accurate and accessible information for decision-making purposes.
- Conducted regular audits of existing systems to identify areas for improvement, streamlining their functionality where possible.
- Created reports, presentations and other materials for executive staff.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Fostered an environment conducive to innovation by encouraging open dialogue about emerging trends and technological advancements.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Spiral Group (Pty) LTD
Project Management Executive
07.2006 - Current
Job overview
- Conducted regular status meetings to keep team members informed on updates, changes or adjustments in project expectations.
- Optimized resource utilization by employing effective capacity planning techniques across multiple projects concurrently.
- Enhanced client satisfaction with timely project delivery and consistent quality assurance measures.
- Managed budgets effectively by forecasting needs accurately while tracking expenses diligently throughout the life cycle of each undertaking.
- Collaborated closely with stakeholders to define project requirements, ensuring alignment with business goals and objectives.
- Improved overall project efficiency by implementing agile methodologies and streamlining communication processes.
- Reduced project completion time by identifying bottlenecks and optimizing resource allocation.
- Developed comprehensive project plans, outlining scope, objectives, resources, and timelines to ensure successful execution.
- Delivered projects with a focus on sustainability by incorporating eco-friendly practices and materials into the planning and execution process.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Negotiated and managed third-party contracts related to project deliverables.
- Managed projects from procurement to commission.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Education
LifePath
from Architectural Environmental Design
08.2034
University Overview
Hoerskool Drie RiviereDrie Riviere
High School Diploma
04.2001
University Overview
Skills
Procedure Implementation
Timeline
Technical Office Manager
Edlini (Pty) Ltd
06.2022 - Current
Project Management Executive
Spiral Group (Pty) LTD
07.2006 - Current
Hoerskool Drie Riviere
High School Diploma
04.2001
Life
from Architectural Environmental Design
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