Receptionist
Toyota Hermanus
04.2025 - Current
- Greet and assist clients and visitors with a friendly and professional demeanor, maintaining a welcoming front desk environment.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Operate a multi-line switchboard, professionally handling and directing incoming calls to appropriate departments, ensuring smooth communication flow.
- Manage daily administrative tasks including filing, data entry, and maintaining organized records to support efficient office operations.
- Apply knowledge from Tourism studies to enhance customer service delivery, focusing on client satisfaction and a professional image.
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