Deandré Smit
Hermanus
Summary
Proven to excel in high-pressure environments, I leveraged my adaptability and order management skills at Creation Wines to enhance service quality and guest satisfaction. By fostering relationships and efficiently managing tasks, I significantly contributed to the team's ability to succeed, demonstrating a strong blend of relationship management and problem-solving abilities.
Overview
3
3
years of post-secondary education
Work History
Restaurant Waiter
Creation Wines
12.2021 - 01.2022
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
Higher Certificate - Conservation Ecology
The Academy of Environmental Leadership
Upington, South Africa 02.2023 - 12.2023
High School Diploma -
Curro Hermanus
Hermanus 01.2021 - 12.2022
Skills
Service Quality
Memory retention
Order Management
Relationship Management
Service prioritization
Quality Control
Time Management
Problem-Solving
Adaptability
Accomplishments
- Accomplished Cum Laude in Higher Certificate of Conservation Ecology of AEL.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Elected into a leadership role in Matric.
- Was part of the Editor's team of the school newspaper.
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Advanced (C1)
Interests
Soil sciences
Agri-sciences
Timeline
Higher Certificate - Conservation Ecology
The Academy of Environmental Leadership
02.2023 - 12.2023
Restaurant Waiter
Creation Wines
12.2021 - 01.2022
High School Diploma -
Curro Hermanus
01.2021 - 12.2022
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