Summary
Overview
Work History
Education
Portfolio - Key Outputs
Travel Experience
Personal Information
Interests
Travel Overlanding 4x4,Scuba Diving and Hiking
Timeline
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Dean Thomson

Dean Thomson

RETAIL SPECIALIST
Cape Town,WC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

30
30
years of professional experience
1
1
years of post-secondary education

Work History

Overland Travel

04.2024 - 04.2025
  • Planned and executed a 12 month self-drive overland journey across 6 African countries managing a budget of +/- R400 000
  • Coordinating logistics for travel accommodation and supplies
  • Developed skills by addressing challenges and problem solving Transportation repairs, route changes, cross border challenges and regulations
  • Cultural enrichment through interactions with diverse communities and multi cultural settings
  • This was truly a transformational experience and personal development that has given me a renewed sense of purpose and perspective

Branch Manager

Retailability / Edgars
01.2021 - 12.2021
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Skilled at working independently and collaboratively in a team environment.

Divisional Beauty Manager

Edcon
03.2019 - 07.2020
  • Established partnerships with local businesses creating referral programs benefiting both partners financially.
  • Managed inventory effectively, ensuring adequate stock levels to meet customer demands.
  • Optimized staffing schedules based on projected demand, maximizing productivity while minimizing labor costs.
  • Conducted regular staff training sessions to ensure consistent service delivery and adherence to industry best practices.
  • Mentored junior staff members, fostering a positive work environment that encouraged growth and development.
  • Resolved customer complaints professionally and efficiently, maintaining high levels of customer satisfaction.
  • Increased client retention rates through effective communication strategies, follow-up appointment scheduling, and targeted promotions for loyal customers.
  • Achieved revenue growth by devising targeted marketing campaigns and cross-promotion strategies with complementary businesses.
  • Analyzed sales data regularly, adjusting marketing strategies to optimize revenue generation.
  • Developed and executed successful promotional events, driving increased sales and client loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed senior-level personnel working in marketing and sales capacities.

Branch Manager

Edgars
01.2016 - 03.2019
  • Company Overview: Western Cape Flagship Branch
  • Western Cape Flagship Branch
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Directed recruitment and onboarding efforts, assembling high-performing team committed to achieving branch objectives.
  • Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
  • Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
  • Analyzed business processes to identify cost savings and operational efficiencies.

Branch Manager

Edgars
01.2015 - 12.2015
  • Company Overview: Western Province
  • Western Province

Branch Manager

Edgars
01.2013 - 12.2013
  • Company Overview: Gauteng Flagship Branch
  • Gauteng Flagship Branch

Clearwater /Revamp Project Manager

Edgars
01.2010 - 12.2010
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.

Education

Matriculated -

UNISA CERTIFICATE - ADVANCED MANAGEMENT, Strategic Management, Human Resource Management, Organizational Behaviour, Financial Management, Marketing Management

UNISA

Portfolio - Key Outputs

  • Operational Efficiency, Streamlined Processes for Inventory Management, Stock Replenishment, Supply Chain Co-Ordination, Product Availability, Standing Operating Procedures, Optimize Store Layouts and Merchandising, Customer Experience
  • Financial Management, Achieve Sales Targets, Staff Scheduling, Inventory Control, Stock Profiling as per stores Segmentation and Market trend, Cost Management and operational expenses, Financial Reporting, Reduce Shrinkage / Improve Profitability
  • Inventory Management, Achieve optimum stock levels, Minimize overstocks, Forecasting customer demand coordinating with planners
  • Customer Satisfaction, Maintaining and enhancing the shopping experience, Staff training and performance monitoring, Resolution of customer complaints, Brand reputation
  • Team Management and Development, Recruiting Training and Scheduling staff, Skill Development, Performance evaluations, Motivation maintaining morale and productivity, Clear communication of goals
  • Supply Management, Coordinating strong relationships with suppliers

Travel Experience

04/2024 - 04/2025, Overland travel across Africa - Various Destinations, Planned and executed a 12 month self-drive overland journey across 6 African countries managing a budget of +/- R400 000, Coordinating logistics for travel accommodation and supplies, Developed skills by addressing challenges and problem solving Transportation repairs, route changes, cross border challenges and regulations, Cultural enrichment through interactions with diverse communities and multi-cultural settings, This was truly a transformational experience and personal development that has given me a renewed sense of purpose and perspective

Personal Information

  • ID Number: 6605255090086
  • Date of Birth: 05/25/66
  • Gender: Male
  • Nationality: South African

Interests

Keeping Fit , Gyming and Hiking

Travel Overlanding 4x4,Scuba Diving and Hiking

Dynamic retail professional with a proven track record in Operational Efficiencies complemented by a passion for adventure and teamwork through challenging outdoor pursuits like Overland Exploration,Scuba Diving and Mountain Hiking

Timeline

Overland Travel

04.2024 - 04.2025

Branch Manager

Retailability / Edgars
01.2021 - 12.2021

Divisional Beauty Manager

Edcon
03.2019 - 07.2020

Branch Manager

Edgars
01.2016 - 03.2019

Branch Manager

Edgars
01.2015 - 12.2015

Branch Manager

Edgars
01.2013 - 12.2013

Clearwater /Revamp Project Manager

Edgars
01.2010 - 12.2010

UNISA CERTIFICATE - ADVANCED MANAGEMENT, Strategic Management, Human Resource Management, Organizational Behaviour, Financial Management, Marketing Management

UNISA

Matriculated -

Dean ThomsonRETAIL SPECIALIST