Summary
Overview
Work History
Education
Skills
Timeline
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Dean Reddy

Senior Store Supervisor
Richards Bay,KZN

Summary

I have been recognized consistently for performance excellence and contributions to success in achieving sales targets for the first 5 years of my employment with MTN as a sales consultant. I am currently an accomplished Senior Store Supervisor with 8 years of success orchestrating operations and leading employees. I have a robust background encompassing problem resolution, business development and customer relations. I thrive in competitive markets with an unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and sales objectives.I am collaborative with dedication to partnering with coworkers to promote an engaged, empowering work culture. My strengths in building and maintaining relationships with a diverse range of customers in a dynamic, fast-paced settings together with retaining key accounts and enhancing profit channels will certainly make significant contributions to the EBU team.

Overview

19
19
years of post-secondary education
15
15
years of professional experience

Work History

Senior Store Supervisor

MTN
Richards Bay, KZN
10.2008 - Current
  • Day-to-day running of a Flagship MTN Store ensuring high levels of productivity, sales & customer service.
  • Maintain high energy and enthusiasm in a fast-paced environment.
  • Managing a team of 13 employees, overseeing hiring, training, professional growth of employees ,staff engagement , performance management , Stock management , Cash management , Risk management , Compliance , Customer relations & sales action plans to achieve sales targets.
  • Participate in projects to promote continuous improvement by generating suggestions, engaging in problem-solving activities to improve MTN operations
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Propelled continuous improvements and strategically capitalized on current market trends, resulting in achieving sales targets.
  • Teaching best practices, procedures and sales strategies using MTN's brand values & Vital behaviours.

Bank Teller

ABSA
Empangeni, KZN
02.2006 - 09.2008
  • Reconciled cash drawer and resolved discrepancies.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Sold and cross-sold bank products to new and existing customers.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Education

High School Diploma -

Richards Bay Secondary School
Richards Bay
12.2002 - 12.2021

Skills

Sales expertise

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Timeline

Senior Store Supervisor

MTN
10.2008 - Current

Bank Teller

ABSA
02.2006 - 09.2008

High School Diploma -

Richards Bay Secondary School
12.2002 - 12.2021

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Dean ReddySenior Store Supervisor