Cycling
Dean Martin
Managing Director
Johannesburg
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Managing Director
Stonecrete
04.2017 - Current
- Oversaw negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Expanded market presence through use of social media and brochures.
- Launched innovative products that captured new market share while maintaining competitive pricing structures.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Negotiated new annual contracts and service agreements with suppliers to achieve prime pricing.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
Operations Manager
Delmont Caldow Caterers
08.1997 - 03.2017
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Championed safety protocols to maintain secure working environment, reducing workplace accidents significantly.
- Facilitated smooth collaboration between departments through clear communication channels.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Interacted well with customers to build connections and nurture relationships.
Education
B Compt - Accounting And Auditing
UNISA
Pretoria 04.2001 -
Skills
Business Management
undefinedInterests
Running
Outdoor activities
Timeline
Managing Director
Stonecrete
04.2017 - Current
B Compt - Accounting And Auditing
UNISA
04.2001 -
Operations Manager
Delmont Caldow Caterers
08.1997 - 03.2017
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