Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Dean Kriel

Response Operations
46 Van Wyk Street,Port Elizabeth,Eastern Cape

Summary

1 - Dedicated Security professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

2 - Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

3 - Dedicated Security professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
Language
3
3
years of post-secondary education
6
6
years of professional experience

Work History

Security Area Manager

National Security & Fire
Port Elizabeth
01.2021 - Current
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Identified issues, analyzed information and provided solutions to problems.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Armed Response Officer - RSL

Chubb
Port Elizabeth
01.2016 - 02.2018
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.

ATM Custodian

SBV
Port Elizabeth
01.2012 - 06.2015
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Serviced ATM equipment for expedient repair and minimal downtime.

Education

No Degree - Grade 11

Newton Tech
Port Elizabeth
01.2005 - 12.2005

No Degree - Electrical Engineering N3

Dower College
Port Elizabeth
01.2007 - 12.2008

Skills

Security protocol understanding

undefined

Timeline

Security Area Manager

National Security & Fire
01.2021 - Current

Armed Response Officer - RSL

Chubb
01.2016 - 02.2018

ATM Custodian

SBV
01.2012 - 06.2015

No Degree - Electrical Engineering N3

Dower College
01.2007 - 12.2008

No Degree - Grade 11

Newton Tech
01.2005 - 12.2005
Dean KrielResponse Operations