Nomkhosi Gulwako
Manzini,Manzini
Overview
5
5
years of professional experience
Work History
AML Compliance Officer
Nedbank Eswatini
12.2021 - Current
- Supported ongoing efforts towards continuous improvement in the company''s approach to managing financial crime risks associated with its operations.
- Developed effective case management systems for tracking investigations and resolution of identified issues related to AML compliance.
- Maintained up-to-date knowledge on industry best practices and regulatory developments, incorporating relevant insights into the company''s AML program.
- Established a culture of compliance by fostering open communication lines between employees and management on AML-related concerns or questions.
- Evaluated emerging trends in money laundering techniques, incorporating relevant findings into company-wide strategies for combating financial crime.
- Assessed effectiveness of current controls, recommending enhancements to strengthen overall compliance framework.
- Leveraged data analytics tools for identifying patterns indicative of suspicious activities or transactions requiring further investigation.
- Managed relationships with regulators, maintaining open communication channels and promptly addressing any concerns or inquiries.
- Contributed to the development of company-wide sanctions screening processes, ensuring alignment with regulatory expectations.
- Improved transaction monitoring processes for detecting suspicious activities and potential money laundering threats.
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
- Assisted in delivering targeted AML compliance training sessions, increasing employee awareness and understanding of key requirements.
- Provided guidance on AML-related matters during internal audits, demonstrating strong knowledge of applicable laws and regulations.
- Conducted comprehensive AML risk assessments to identify potential vulnerabilities and areas for improvement.
- Reported violators of financial regulations to appropriate parties for disciplinary action.
- Periodically reviewed AML processes, procedures and policies f
AML Investigations Analyst
FNB Eswatini
05.2021 - 12.2021
- Collaborated with cross-functional teams to ensure a consistent approach to AML risk assessments across all business lines.
- Assisted in analysis of emerging risks and potential vulnerabilities in the AML program, proactively implementing mitigation strategies.
- Provided valuable input during policy reviews, contributing to the enhancement of AML program guidelines.
- Evaluated transaction patterns and customer profiles to identify potential money laundering trends and typologies.
- Actively participated in industry conferences and training sessions to maintain expertise in current AML trends and regulations.
- Conducted comprehensive AML investigations, resulting in the identification of suspicious activity and timely submission of SARs.
KYC Temp
Swaziland Building Society
02.2020 - 03.2021
- Collecting and analyzing and imaging physical customer KYC information onto system
- Advising clients on account
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Performed quality assurance checks on completed customer files, ensuring accuracy and completeness before submission for review or approval.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Drafting and reporting to the project manager on progress
- Assisted in the transition from paper-based to electronic filing systems, ensuring seamless integration of new processes.
- Contacting and advising client of their KYC status for reverification purposes
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
Finance and HR Temp
MTN Eswatini
08.2019 - 11.2019
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Created and updated tracking spreadsheets using MS Excel.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Verified financial journals for clarity and completion under supervisor direction.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Collaborated with cross-functional teams to develop innovative solutions for finance-related challenges.
- Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
- Gained hands-on experience with various accounting software tools, increasing efficiency within the finance department workflow.
Education
Certification - Compliance Management
University of Capetown
Cape Town05.2024
Bachelor of Commerce - Accounting And Finance
University of Eswatini
Kwaluseni09.2019
IGCSE - High School Diploma
St Micheals High School
Manzini11.2013
Skills
- Transaction monitoring and Sanctions screening
- Customer Due Diligence
- AML Investigations
- Complex Problem-Solving
- Trade Finance Compliance
- Verbal and written communication
Timeline
AML Compliance Officer
Nedbank Eswatini
12.2021 - Current
AML Investigations Analyst
FNB Eswatini
05.2021 - 12.2021
KYC Temp
Swaziland Building Society
02.2020 - 03.2021
Finance and HR Temp
MTN Eswatini
08.2019 - 11.2019
Certification - Compliance Management
University of Capetown
Bachelor of Commerce - Accounting And Finance
University of Eswatini
IGCSE - High School Diploma
St Micheals High School
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