Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Mpilo Patience Nkadimeng

Tembisa

Summary

Detail-oriented business management graduate with strong multitasking skills. Experienced in providing customer assistance via phone and email promptly. Skilled team player proficient in clerical tasks and customer support. Reliable, punctual, and adaptable professional with keen attention to detail and a calm demeanor.

Overview

7
7
years of professional experience

Work History

Admin Assistant

Masiqhakaze Secondary School
01.2024 - 07.2024
  • Provided administrative support to school administration, including distributing stationery to the learners, making photocopies, scanning documents,typing, performing data entry as well as organising hard copy files.

Educator Assistant

Masiqhakaze Secondary School
05.2023 - 12.2023
  • Assisted educators with administrative tasks such as data entry, photocopying, and supply distribution.

Sales Learner

Coca Cola Beverages
05.2022 - 04.2023
  • Supported pre-seller merchandisers in taking orders from company outlets, my target was +15 shops per day
  • Conducted scanning of coolers
  • Efficiently packed stock in coolers (merchandising)
  • Utilized strong communication and conflict resolution skills to address customer concerns

Field Worker

Statistics South Africa
02.2022 - 04.2022
  • Promoted Census participation through door-to-door visits in assigned neighborhoods
  • Conducted survey interviews with residents to communicate census objectives and record responses, I visited about 20 households in a day
  • Maintained accurate record-keeping by documenting and submitting visitation logs

I-People
03.2019 - 02.2020
  • Business Practice Learner
  • Organized and analyzed data efficiently
  • Oversaw sourcing, recruiting and hiring processes
  • Managed online job postings and administrative duties

I-People
10.2017 - 09.2018
  • Learner
  • Called as a call center agent at Enterprise Outsourcing Holdings (EOH) for Government Employees
  • Medical Scheme known as GEMS, making inbound and outbound calls, sending emails and documentation, and capturing information on the CRM system
  • Provided callers with information, navigated a consumer portal, and resolved queries
  • Logged and escalated queries, and utilized more than one non-standard software program
  • Managed projects within a set time, remained within the strict protocols within a highly regulated environment
  • Sourced and recruited administration and performed general administrative duties as well as online jobbing

Education

National Senior Certificate - Grade 12 -

Mosupatsela Secondary School

Diploma - Business Management

Damelin College

Skills

  • Active listening
  • Effective communication
  • Computer proficiency
  • Customer service
  • Product knowledge
  • Telephone etiquette
  • Time management
  • Interpersonal skills
  • Interests
  • Volunteering

References

References George Madzhadzhi - Principal , Masiqhakaze Secondary School +27767311582 Themba Nkuna - Sales Team Leader , Coca-Cola Beverages South Africa +27716430247

Languages

English
Bilingual or Proficient (C2)

Timeline

Admin Assistant

Masiqhakaze Secondary School
01.2024 - 07.2024

Educator Assistant

Masiqhakaze Secondary School
05.2023 - 12.2023

Sales Learner

Coca Cola Beverages
05.2022 - 04.2023

Field Worker

Statistics South Africa
02.2022 - 04.2022

I-People
03.2019 - 02.2020

I-People
10.2017 - 09.2018

National Senior Certificate - Grade 12 -

Mosupatsela Secondary School

Diploma - Business Management

Damelin College

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Mpilo Patience Nkadimeng