Dayton Adim West
Civic Service Clerk
George
Summary
Versatile Service Clerk driven to maximize productivity and client satisfaction. Works quickly and provides knowledgeable service. Excellent communication, interpersonal and organizational abilities. Who is always willing to learn new traits.
Actively seeking to grow individual weaknesses and strengths within the department.
Works independently without any supervision and works well within a team environment.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Civic Service Clerk
Department Of Home Affairs
11.2020 - Current
- Managed cash register and IRE efficiently, maintaining accuracy in all financial transactions throughout each shift. Day ending cashier shifts in office.
- Collection of office statistics daily.
- Send monthly stats to District Managers Office.
- Filling and receiving of IDs and Passports in office.
- Receiving of incoming and outgoing calls/Mails
- Assist with Asset verification and management.
- Work on DHA Modernization system which includes the capturing and the collection of ID Smart Card and Passport applications.
- Capturing of LRB applications and duplicate inquires.
- Que management of clients
- Capturing of First ID book and PR holders application.
- Meet and greet clients at reception
- Verify documents
- Issuing of enabling documents such as Birth, marriage and death certificates.
Acting Mobile Manager
Department Of Home Affairs
05.2021 - 10.2023
- Implemented innovative strategies to efficiently assist all client at venues.
- Developed monthly programs for venues the mobile is planned to visit and ensuring that the various stake holders receive the programme prior to visitation
- Supervise and Administer daily operations of Civic Service functions within the Mobile Office
- Collection of daily Mobile Office stats.
- Send monthly stats reports to the DMO office.
- Work on DHA Modernization system including the capturing and collection of ID Smart Cards and Passport.
- Management of ques for clients waiting to be assisted by the Mobile Office.
- Drive the Mobile to a specific service point and ensure the mobile is set up in time.
- Operate the specialized mobile equipment in the front and back.
- Ensure that the mobile is properly maintained and inspection is done prior to leaving the office
- Perform daily trip authority.
- Maintain relationships with the relevant internal and external stakeholders.
- Creating ID collection lists for clients at the respected venues.
- LRB Applications and duplicate enquires
- Issuing of enabling documents such as birth,marriage,death certificates
- Managed cash register and IRE efficiently, maintaining accuracy in all financial transactions throughout each shift. Day ending cashier shifts in Mobile office.
Admin Clerk
National Health Laboratory Services
08.2020 - 10.2021
- Maintain a professional atmosphere within the lab setting through effective communication skills.
- Receiving of Blood samples,Sputum samples, Covid-19 samples
- Capturing the patients details into the NHLS system.
- Worked different shifts when necessary.
- Hand over samples to the lab technician for further tests.
- Organizing various samples.
- Daily packages creation of Covid 19 tests to be send to Groote Schuur Hospital.
- Answering Calls from Doctors.
- Arranging tests to be done by Doctors instruction.
Internship Student
Department Of Social Development Regional Office
05.2019 - 04.2020
- Contributed to successful project completion by identifying potential challenges and suggesting solutions early on.
- Streamlined office processes with diligent organization, resulting in improved efficiency.
- Received positive feedback from supervisors, which reflected strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Strengthened analytical abilities by critically evaluating data and drawing meaningful conclusions from it.
- Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Supported company goals by actively participating in brainstorming sessions and providing valuable insights.
- Capturing of Probation assessment reports.
- Capturing the Diversion register.
- Obtaining form 6 and 9 from the offenders case file.
- Identify and list the minor who were re-offended.
- Analyze reports for expungement.
- Identify all the children who meet the criteria for expungement.
- Monthly reports for my supervisor.
- Assist senior colleagues with various administrations tasks.
Seasonal Worker
Red Berry Farm
01.2016 - 03.2019
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Conducted daily safety inspections on equipment used for seasonal use.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Served customers food
- Golf cart operator.
- Drove stock to farm.
Education
Public Administration And Management - Public Administration And Management
University Of South Africa
George 06.2023 - Current
Higher Certificate in User Support Service - Information Technology
Nelson Mandela University
George, South Africa 01.2017 - 12.2017
High School Diploma -
York High School
George, South Africa 01.2012 - 12.2016
Skills
Service department operations
undefinedTimeline
Public Administration And Management - Public Administration And Management
University Of South Africa
06.2023 - Current
Acting Mobile Manager
Department Of Home Affairs
05.2021 - 10.2023
Civic Service Clerk
Department Of Home Affairs
11.2020 - Current
Admin Clerk
National Health Laboratory Services
08.2020 - 10.2021
Internship Student
Department Of Social Development Regional Office
05.2019 - 04.2020
Higher Certificate in User Support Service - Information Technology
Nelson Mandela University
01.2017 - 12.2017
Seasonal Worker
Red Berry Farm
01.2016 - 03.2019
High School Diploma -
York High School
01.2012 - 12.2016
Similar Profiles
Radhika ChavdaRadhika Chavda
APS5 Senior Visa Processing Officer at Department Of Home AffairsAPS5 Senior Visa Processing Officer at Department Of Home Affairs
ALLEEN SISIMOGANE SEGAMIALLEEN SISIMOGANE SEGAMI
Administration Clerk at Department Of Home AffairsAdministration Clerk at Department Of Home Affairs
PETER COMBSPETER COMBS
APS3 - WA - Visa Support and Decision Makers at Department Of Home AffairsAPS3 - WA - Visa Support and Decision Makers at Department Of Home Affairs