Daymon Pillay
Cape Town
Summary
A dynamic and results-driven professional with a BCom in Marketing, bringing a strong foundation in project management and business development within the medical market research space. With a background as both a Project Coordinator and Project Manager, I have successfully led cross-functional teams, ensuring seamless project execution, stakeholder engagement, and the delivery of high-quality research outcomes.
Currently focused on business development, I work to identify growth opportunities, build and maintain strategic client relationships, and drive revenue expansion. My ability to combine analytical insights with strategic planning allows me to develop innovative solutions that meet client needs while contributing to organizational growth. I am adept at navigating complex markets, understanding client pain points, and tailoring solutions to foster long-term partnerships and maximize business potential.
With a passion for continuous improvement and a client-first mindset, I strive to make impactful contributions to the medical market research industry by identifying new business opportunities, enhancing operational efficiency, and delivering value-driven outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Associate
Sermo
06.2024 - Current
- Leveraged previous expert experience to assess project feasibility, ensuring alignment with client needs and company capabilities.
- Assisted in the development and implementation of business strategies to drive growth and achieve organizational objectives.
- Collaborated with cross-functional teams to ensure alignment and effective execution of business plans.
- Hosted internal kickoff (KO) calls to brief the Project Manager and Customer Success Manager (CSM) on project details and client expectations.
- Prepared reports and project insights for management and stakeholders, highlighting key findings and strategic recommendations.
- Managed communication with clients and stakeholders, fostering strong relationships to expand market presence and enhance customer satisfaction.
- Created tailored quotations for clients, ensuring competitive and accurate pricing.
- Analyzed data from customer surveys to identify areas for improvement and enhance product offerings.
- Delivered presentations to potential clients and stakeholders, effectively showcasing company products and services.
- Actively engaged with clients to understand their needs and recommend the best solutions.
- Addressed client questions and concerns regarding products and services, ensuring high levels of customer satisfaction.
Accounts Clerk
Bearing Man Group pty Ltd
09.2016 - 05.2018
- Managed EFT payments and processed invoices using Kerridge software.
- Allocated invoices efficiently, collaborating with over 100 branches on a daily basis.
- Coordinated with multiple suppliers and customers to address and resolve queries promptly.
- Compiled and processed batch payments for logistics, petty cash, and creditors.
- Issued proof of payments and maintained organized filing systems for financial documentation.
- Supported month-end and year-end closing activities, preparing journal entries as required.
- Monitored and recorded company expenses, ensuring compliance with budgetary constraints.
- Investigated and resolved discrepancies in accounts, invoices, and statements to ensure accuracy.
- Collaborated with external auditors to provide necessary financial records and information.
Project Manager
Medefield(PSL Group)
09.2021 - 06.2024
- Provided operational support to the Project Director/Team Lead, independently managing project tasks with minimal supervision.
- Coordinated internal resources and third-party vendors, ensuring all project delivery requirements were met accurately and on time.
- Led the Medepolls team, overseeing daily operations and ensuring effective coordination and performance.
- Allocated polls to the Polls team, ensuring timely and accurate execution in alignment with project requirements.
- Managed the fieldwork process, utilizing internal tools and panels, and collaborating with internal teams for project setup and briefing.
- Oversaw timelines, ensuring coordination between internal teams, external vendors, and providing regular updates to the Project Director.
- Reviewed fieldwork feedback and vendor performance with the Project Director to adapt and refine project strategies.
- Coordinated survey and OE translations, ensuring clarity and consistency in project documentation.
- Led continuous process improvement efforts, reviewing systems and processes, and implementing agreed changes to enhance efficiency.
- Developed and maintained comprehensive project plans, including forecasting, scheduling, and monitoring progress to meet deadlines and budgets.
- Negotiated with stakeholders, vendors, and suppliers to secure necessary resources, ensuring alignment with project objectives and budget constraints.
- Managed risks by identifying potential issues and developing mitigation strategies to keep projects on track.
- Delivered project updates and reports to senior management, ensuring all projects adhered to quality standards and timelines.
- Collaborated with cross-functional teams to find innovative solutions, resolve problems, and achieve project goals.
- Provided leadership and guidance to team members, ensuring successful completion of project tasks and deliverables.
- Monitored and tracked project progress, adjusting schedules and scope as necessary to meet deadlines and deliverables.
- Ensured compliance with relevant laws, regulations, and organizational policies throughout the project lifecycle.
- Maintained accurate project documentation, including specifications, change orders, and invoices, ensuring all records were up to date and accessible.
- Managed multiple projects simultaneously, ensuring each project was delivered on time, within budget, and to the required quality standards.
Project Coordination
Bearing Man Group pty Ltd
06.2018 - 01.2021
- Generated picking notes and obtained quotations from various suppliers, comparing costs to ensure cost-effective purchasing decisions.
- Created orders under R5000, ensuring compliance with company purchasing policies and budget constraints.
- Acted as the primary liaison between engineers, foremen, and external vendors, facilitating effective communication and problem-solving.
- Tracked and updated jobs in the job register, ensuring real-time visibility of project status and progress.
- Managed Work in Progress (WIP) and Delivery in Full on Time (DIFOT) reports, providing key stakeholders with up-to-date project performance data.
- Created and organized electronic folders for each job pack, ensuring accurate documentation and easy access to project materials.
- Collaborated with branches and stores to ensure correct stock issuance and distribution, minimizing project delays due to stock shortages.
- Provided timely feedback to customers, addressing any concerns and ensuring customer satisfaction throughout the project lifecycle.
- Updated and maintained the progression register to track key project milestones and timelines.
- Prepared and provided job cards, technical drawings, and material lists to the workshop, ensuring accurate execution of job requirements.
- Ensured the closure of jobs by verifying labor accuracy, maintaining the correct gross profit (GP) for branch commissions, and ensuring timely invoicing.
- Facilitated the transfer of completed jobs to the relevant branches, ensuring seamless project handover and accurate documentation.
- Coordinated day-to-day project activities, overseeing job timelines and resource allocation to ensure on-time delivery and project completion.
- Oversaw project documentation, including contract reviews, coordination drawings, and approved submittals, to ensure compliance with project specifications.
- Managed resource allocation, ensuring that both personnel and materials were appropriately assigned to meet project goals.
- Collaborated with cross-functional teams, including sales, operations, and finance, to ensure that project requirements were met and all departments were aligned.
- Managed vendor relationships, ensuring that external contractors and suppliers met delivery expectations and quality standards.
- Coordinated regular team meetings to review project progress, resolve issues, and identify potential risks to project timelines.
- Assisted with the preparation and review of project reports, ensuring that all stakeholders were informed of progress, risks, and potential delays.
- Provided guidance and support to junior team members, fostering an environment of continuous improvement and teamwork.
- Ensured adherence to health, safety, and quality standards across all projects, maintaining a high level of compliance throughout project execution.
Education
BCom - Marketing management
IMM GSM
12.2024
Diploma - Marketing management
IMM GSM
12.2016
MATRIC - OBTAINED
NORTHWOOD SCHOOL
12.2013
Skills
- Good communication - written and oral skills
- Excellent listening skills
- Effective interpersonal skills
- Problem solving skills
- Creative skills
- Leadership skills
- Computer skills
- Coordinating skills
- Microsoft Word
- Microsoft Office
- Microsoft Outlook
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Cross-functional coordination
- Proposal writing
- Sales proposal creation
- Customer relationship management
- B2C experience
- B2B background
- CRM software
- Email campaigns
Certification
- Bachelor of Commerce in Marketing and Management Science
- Diploma in Marketing Management
- Microsoft Office2016: Excel Level1
- Email Etiquette
PERSONALITY
- Honest
- Warm
- Outgoing
- Ambitious
- Intuitive
- Compassionate
- Respectful
Timeline
Business Development Associate
Sermo
06.2024 - Current
Project Manager
Medefield(PSL Group)
09.2021 - 06.2024
Project Coordination
Bearing Man Group pty Ltd
06.2018 - 01.2021
Accounts Clerk
Bearing Man Group pty Ltd
09.2016 - 05.2018
BCom - Marketing management
IMM GSM
Diploma - Marketing management
IMM GSM
MATRIC - OBTAINED
NORTHWOOD SCHOOL
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