Dawn Maluleke
Alberton
Summary
Learning and Development Professional with over a decade of experience in designing, implementing, and managing blended learning strategies that align with organisational goals. Strong expertise in digital learning platforms, stakeholder engagement, competency-based training, leadership development, and SETA reporting. Proven ability to manage L&D budgets, deliver impactful learning interventions, and support the strategic people plan.
Overview
18
18
years of professional experience
Work History
Project Manager: Learning & Development
Rand Water
01.2021 - Current
- Lead the planning and execution of L&D projects, ensuring alignment with Rand Water’s corporate strategy and talent development objectives.
- Translate Workplace Skills Plan (WSP) goals into actionable learning projects and programs.
- Manage project timelines, deliverables, milestones, risks, and budgets across multiple concurrent L&D initiatives.
- Oversee the design of blended learning programmes (face-to-face, online, and on-the-job), with a focus on technical and compliance-based training.
- Drive the implementation of learning technologies, such as Learning Management Systems (e.g., LMS365).
- Ensure integration of competency frameworks into all development programmes to support performance and succession strategies.
- Engage with internal business units to identify training needs and design bespoke learning solutions.
- Serve as the primary liaison between Rand Water and external training providers, SETAs, QCTO, and academic institutions.
- Coordinate with Subject Matter Experts (SMEs), HR, and line managers to ensure learning content meets operational requirements.
- Implement monitoring and evaluation frameworks to assess learning outcomes, return on investment (ROI), and project impact.
- Compile and present status reports, project updates, and evaluation results to leadership and governance committees.
- Track progress of learners in formal and informal development programmes using data and system-generated reports.
- Ensure that all learning interventions are aligned with national standards (e.g., NQF, SAQA, QCTO).
- Oversee accreditation processes and ensure that training providers and programmes are SETA-compliant.
- Maintain records for audit and B-BBEE Skills Development Scorecard purposes.
- Provide direction and supervision to L&D officers, administrators, and facilitators involved in project delivery.
- Promote a culture of learning and innovation within the L&D team and across the organization.
- Facilitate capacity-building workshops and internal knowledge-sharing sessions.
Senior Learning & Development Specialist
Rand Water
01.2014 - 01.2020
- Develop and implement Learning & Development strategies in alignment with Rand Water’s strategic objectives.
- Conduct skills audits and training needs analysis to identify current and future training requirements.
- Design and drive the Workplace Skills Plan (WSP) and Annual Training Report (ATR) submissions to the relevant SETA.
- Design, deliver, and evaluate training interventions, including technical, compliance, leadership, and soft skills training.
- Manage e-learning platforms, digital training tools, and blended learning methodologies.
- Ensure that all training aligns with SAQA, NQF, and QCTO requirements.
- Implement leadership development programs for high-potential employees.
- Support succession planning and talent pipeline strategies.
- Facilitate graduate, internship, and apprenticeship programs, including mentoring and coaching initiatives.
- Liaise with internal departments, SETA, external training providers, and academic institutions.
- Monitor and ensure compliance with training legislation, B-BBEE scorecard, and skills development levies.
- Manage partnerships with training institutions and ensure accreditation and quality assurance of programs.
- Track training effectiveness using KPIs, ROI, and learning outcomes.
- Prepare detailed reports on training activities, budget utilization, and progress toward development goals.
- Use data analytics to improve future learning initiatives.
- Develop and manage the L&D budget.
- Maintain accurate records and learning management systems.
- Coordinate logistics for training events and ensure effective delivery.
Learning & Development Specialist
Rand Water
01.2008 - 01.2014
- Supported technical and functional training aligned to workforce needs.
- Developed and facilitated training material aligned to NQF standards.
- Researched and implemented technology-enhanced learning methods.
- Ensured statutory and policy compliance in all training activities.
- Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes.
- Facilitated collaborative learning workshops, fostering culture of continuous improvement and knowledge sharing.
- Developed a library of instructional materials, ensuring consistency in messaging across all departments.
- Improved employee satisfaction and morale by providing tailored professional development opportunities.
- Transformed employee performance feedback into actionable development plans, promoting individual and organizational growth.
- Partnered with HR in succession planning identifying key candidates for promotion or lateral moves within the organization based on their strengths and developmental needs.
- Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
- Fostered learning culture by initiating peer-led training sessions, capitalizing on internal expertise.
- Curated library of online resources and self-paced courses, offering flexible learning options for employees.
- Customized training materials for diverse learning styles, enhancing comprehension and application of knowledge.
Education
MEd - ICT
University of The Witwatersrand
Johannesburg12.2023
Master of Arts -
Wits Business School
Johannesburg11.2021
Bachelor of Arts -
Educational Management
Johannesburg12.2020
National Diploma - ODETDP
Institute of People Development
Johannesburg07.2018
Certificate - ODETDP
Maccauvlei Learning Academy
Johannesburg01.2016
BSc Degree -
University of Limpopo
Limpopo01.2006
No Degree - Instructional Design
University of Pretoria
Johannesburg08-2023
Skills
- Blended Learning Design & Implementation
- Digital Learning Platforms (Articulate 360, Moodle)
- Leadership and Team Development
- Competency Framework Alignment
- Stakeholder and Vendor Management
- L&D Budget Management and Governance
- SETA and BBBEE Reporting
- Facilitation and Coaching Skills
- Learning Needs Analysis and Evaluation
- Project and Change Management
- Project planning
- Project tracking
- Project management
- Strategic planning
Affiliations
Registered Assessor & Moderator – ETDPSETA & EWSETA
Accomplishments
- Successfully designed and implemented a digital learning strategy and has increased the sales and develop well rounded workforce.
- Spearheaded the creation and execution of the organizational digital learning strategy, resulting in a 45% increase in employee satisfaction and a 20% improvement in key performance indicators.
- Transforming the learning and development into profit center by creating customized training offerings for external clients, generating additional revenue.
- Leading the Digital Academy focusing of upskilling of technical workforce.
- Successfully launched onboarding APP that enabled new recruits and existing employees to attend induction.
- Launched leadership onboarding program.
References
- Dr, Ewerts, Head of Research and Development, hewerts@randwater.co.za, 062 075 6297, Rand Water
- Mr., Tolane Kotsi, Business Consultant, tkotsi@randwater.co.za, 072 097 4046, Rand Water
- Mr., Daniel Kutumela, Programme Manager / Capacity Building, dkutumela@randwater.co.za, 082 614 7288, Rand Water
Timeline
Project Manager: Learning & Development
Rand Water
01.2021 - Current
Senior Learning & Development Specialist
Rand Water
01.2014 - 01.2020
Learning & Development Specialist
Rand Water
01.2008 - 01.2014
MEd - ICT
University of The Witwatersrand
Master of Arts -
Wits Business School
Bachelor of Arts -
Educational Management
National Diploma - ODETDP
Institute of People Development
Certificate - ODETDP
Maccauvlei Learning Academy
BSc Degree -
University of Limpopo
No Degree - Instructional Design
University of Pretoria
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