Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Dawn Maluleke

Alberton

Summary

Learning and Development Professional with over a decade of experience in designing, implementing, and managing blended learning strategies that align with organisational goals. Strong expertise in digital learning platforms, stakeholder engagement, competency-based training, leadership development, and SETA reporting. Proven ability to manage L&D budgets, deliver impactful learning interventions, and support the strategic people plan.

Overview

18
18
years of professional experience

Work History

Project Manager: Learning & Development

Rand Water
01.2021 - Current
  • Lead the planning and execution of L&D projects, ensuring alignment with Rand Water’s corporate strategy and talent development objectives.
  • Translate Workplace Skills Plan (WSP) goals into actionable learning projects and programs.
  • Manage project timelines, deliverables, milestones, risks, and budgets across multiple concurrent L&D initiatives.
  • Oversee the design of blended learning programmes (face-to-face, online, and on-the-job), with a focus on technical and compliance-based training.
  • Drive the implementation of learning technologies, such as Learning Management Systems (e.g., LMS365).
  • Ensure integration of competency frameworks into all development programmes to support performance and succession strategies.
  • Engage with internal business units to identify training needs and design bespoke learning solutions.
  • Serve as the primary liaison between Rand Water and external training providers, SETAs, QCTO, and academic institutions.
  • Coordinate with Subject Matter Experts (SMEs), HR, and line managers to ensure learning content meets operational requirements.
  • Implement monitoring and evaluation frameworks to assess learning outcomes, return on investment (ROI), and project impact.
  • Compile and present status reports, project updates, and evaluation results to leadership and governance committees.
  • Track progress of learners in formal and informal development programmes using data and system-generated reports.
  • Ensure that all learning interventions are aligned with national standards (e.g., NQF, SAQA, QCTO).
  • Oversee accreditation processes and ensure that training providers and programmes are SETA-compliant.
  • Maintain records for audit and B-BBEE Skills Development Scorecard purposes.
  • Provide direction and supervision to L&D officers, administrators, and facilitators involved in project delivery.
  • Promote a culture of learning and innovation within the L&D team and across the organization.
  • Facilitate capacity-building workshops and internal knowledge-sharing sessions.

Senior Learning & Development Specialist

Rand Water
01.2014 - 01.2020
  • Develop and implement Learning & Development strategies in alignment with Rand Water’s strategic objectives.
  • Conduct skills audits and training needs analysis to identify current and future training requirements.
  • Design and drive the Workplace Skills Plan (WSP) and Annual Training Report (ATR) submissions to the relevant SETA.
  • Design, deliver, and evaluate training interventions, including technical, compliance, leadership, and soft skills training.
  • Manage e-learning platforms, digital training tools, and blended learning methodologies.
  • Ensure that all training aligns with SAQA, NQF, and QCTO requirements.
  • Implement leadership development programs for high-potential employees.
  • Support succession planning and talent pipeline strategies.
  • Facilitate graduate, internship, and apprenticeship programs, including mentoring and coaching initiatives.
  • Liaise with internal departments, SETA, external training providers, and academic institutions.
  • Monitor and ensure compliance with training legislation, B-BBEE scorecard, and skills development levies.
  • Manage partnerships with training institutions and ensure accreditation and quality assurance of programs.
  • Track training effectiveness using KPIs, ROI, and learning outcomes.
  • Prepare detailed reports on training activities, budget utilization, and progress toward development goals.
  • Use data analytics to improve future learning initiatives.
  • Develop and manage the L&D budget.
  • Maintain accurate records and learning management systems.
  • Coordinate logistics for training events and ensure effective delivery.

Learning & Development Specialist

Rand Water
01.2008 - 01.2014
  • Supported technical and functional training aligned to workforce needs.
  • Developed and facilitated training material aligned to NQF standards.
  • Researched and implemented technology-enhanced learning methods.
  • Ensured statutory and policy compliance in all training activities.
  • Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes.
  • Facilitated collaborative learning workshops, fostering culture of continuous improvement and knowledge sharing.
  • Developed a library of instructional materials, ensuring consistency in messaging across all departments.
  • Improved employee satisfaction and morale by providing tailored professional development opportunities.
  • Transformed employee performance feedback into actionable development plans, promoting individual and organizational growth.
  • Partnered with HR in succession planning identifying key candidates for promotion or lateral moves within the organization based on their strengths and developmental needs.
  • Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
  • Fostered learning culture by initiating peer-led training sessions, capitalizing on internal expertise.
  • Curated library of online resources and self-paced courses, offering flexible learning options for employees.
  • Customized training materials for diverse learning styles, enhancing comprehension and application of knowledge.

Education

MEd - ICT

University of The Witwatersrand
Johannesburg
12.2023

Master of Arts -

Wits Business School
Johannesburg
11.2021

Bachelor of Arts -

Educational Management
Johannesburg
12.2020

National Diploma - ODETDP

Institute of People Development
Johannesburg
07.2018

Certificate - ODETDP

Maccauvlei Learning Academy
Johannesburg
01.2016

BSc Degree -

University of Limpopo
Limpopo
01.2006

No Degree - Instructional Design

University of Pretoria
Johannesburg
08-2023

Skills

  • Blended Learning Design & Implementation
  • Digital Learning Platforms (Articulate 360, Moodle)
  • Leadership and Team Development
  • Competency Framework Alignment
  • Stakeholder and Vendor Management
  • L&D Budget Management and Governance
  • SETA and BBBEE Reporting
  • Facilitation and Coaching Skills
  • Learning Needs Analysis and Evaluation
  • Project and Change Management
  • Project planning
  • Project tracking
  • Project management
  • Strategic planning

Affiliations

Registered Assessor & Moderator – ETDPSETA & EWSETA

Accomplishments

  • Successfully designed and implemented a digital learning strategy and has increased the sales and develop well rounded workforce.
  • Spearheaded the creation and execution of the organizational digital learning strategy, resulting in a 45% increase in employee satisfaction and a 20% improvement in key performance indicators.
  • Transforming the learning and development into profit center by creating customized training offerings for external clients, generating additional revenue.
  • Leading the Digital Academy focusing of upskilling of technical workforce.
  • Successfully launched onboarding APP that enabled new recruits and existing employees to attend induction.
  • Launched leadership onboarding program.

References

  • Dr, Ewerts, Head of Research and Development, hewerts@randwater.co.za, 062 075 6297, Rand Water
  • Mr., Tolane Kotsi, Business Consultant, tkotsi@randwater.co.za, 072 097 4046, Rand Water
  • Mr., Daniel Kutumela, Programme Manager / Capacity Building, dkutumela@randwater.co.za, 082 614 7288, Rand Water

Timeline

Project Manager: Learning & Development

Rand Water
01.2021 - Current

Senior Learning & Development Specialist

Rand Water
01.2014 - 01.2020

Learning & Development Specialist

Rand Water
01.2008 - 01.2014

MEd - ICT

University of The Witwatersrand

Master of Arts -

Wits Business School

Bachelor of Arts -

Educational Management

National Diploma - ODETDP

Institute of People Development

Certificate - ODETDP

Maccauvlei Learning Academy

BSc Degree -

University of Limpopo

No Degree - Instructional Design

University of Pretoria
Dawn Maluleke