DAVID MODISAOTSILE MOETI
KIMBERLEY,SOUTH AFRICA
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
8
8
years of professional experience
Work history
Service Desk Agent
Liberty Group
Kimberley
01.2022 - Current
- Managing security and telecommunications systems
- Handling queries and complaints via phone, email and general correspondence
- Capturing ( funeral, investments, retirement annuity and pension benefits ) claims and processing application.
- ECM New business( Quality Assurance )
- Escalating and issuing cases
- Accessing clients accounts and policy schedules
- Providing clients with detailed information about policies and products
- complete administrative and task such as filling paperwork and distributing office mail. to help office run smoothly.
- Assisting Financial Advisers
Counter Cashier
Truworths Clothing company
KIMBERLEY
03.2017 - 04.2018
- Manage transactions with customers using cash registers.
- Scan goods and ensure pricing is accurate., Collect payments whether in cash or credit.
- Issue receipts, refunds, change or tickets.
- Redeem stamps and coupons.
- Cross-sell products and introduce new ones.
- Minimised long register queues by completing sales transactions quickly and accurately.
Sales Agent
Bayport Financial Services
KIMBERLEY
12.2015 - 01.2017
- Present, promote and sell products/services using solid arguments to existing and prospective clients .
- Reach out to clients leads through cold calling
- Achieve agreed upon sales targets and outcomes within schedule
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Education
A-Levels - Supply Chain and Logistics Courses
Oxbridge Academy
04.2001 -
Skills
- Excellent verbal communication
- Ability to handle office equipment (eg, the telephone system, printer and the fax machine)
- Fast and eager learner
- Customer-focused
- Active listener
Timeline
Service Desk Agent
Liberty Group
01.2022 - Current
Counter Cashier
Truworths Clothing company
03.2017 - 04.2018
Sales Agent
Bayport Financial Services
12.2015 - 01.2017
A-Levels - Supply Chain and Logistics Courses
Oxbridge Academy
04.2001 -
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