DAVID GRANT PARSONS

• Reduced claim processing time by efficiently investigating and analyzing complex insurance claims.
• Improved efficiency by implementing streamlined procedures for claims handling and documentation management.
• Assisted in the development of training materials for new hires, fostering a culture of continuous learning within the organization.
• Mentored junior adjusters, sharing industry knowledge and best practices to enhance overall team performance.
• Negotiated fair settlements, balancing the interests of both policyholders and the insurance company.
• Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
• Verified insurance claims and determined fair amount for settlement.
• Analyzed information gathered by investigation and reported findings and recommendations.

OBTAINING NEW BUSINESS FROM INSURANCE BROKERS

RISK SURVEYS

DISCUSSING AND ASCERTAINING INSURANCE RENEWAL RATES

MAINTAINING GOOD BROKER RELATIONSHIPS DEVELPING NEW PRODUCTS

MANANGEMENT OF JUNIOR INSPECTORS AND UNDERWRITERS

• Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
• Trained and developed new team members in alignment with branch service standards and objectives.
• Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
• Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting products and services.
• Conducted regular performance evaluations for staff members, providing constructive feedback for professional development and growth.