David Neveling Daffue
Grounds/maintenance/Caravan Park & Security Manager
Centurion,GP
Summary
“I Live according to high principles and integrity and always strive to be positive in everything I do. My human relations are above average standards and I am good with communications, handling, motivation and management of people. My knowledge of control and management of stock and the appointment and cooperation with all service providers and workers are excellent. Over and above my experience is the said fields, I also have experience in the daily running of a business.”
Overview
44
44
years of professional experience
1
1
LAfrikaans
2
2
Enlish
Work History
Caravan Park Manager
General Smuts Foundation - Doornkloof Caravan Park
05.2024 - Current
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Maintained detailed records on guest stays, financial transactions, and inventory levels for accurate reporting purposes.
- Delivered exceptional customer service, addressing guest concerns promptly and professionally.
- Negotiated favorable contracts with suppliers for goods and services required at the caravan park.
- Increased revenue by introducing additional services such as equipment rentals and convenience store sales.
- Managed a team of staff, providing training, support, and performance evaluations to ensure high-quality service delivery.
- Streamlined reservation processes for increased efficiency and customer satisfaction.
- Enhanced park cleanliness and safety by conducting regular inspections and maintenance tasks.
- Exceeded expectations for park with strong focus on progression.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Enforced compliance with community regulations and guidelines.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Collected and maintained careful records of rental payments and payment dates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Grounds / Maintenance & Securty Manager
General Smuts Foundation
03.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved safety procedures to create safe working conditions for workers.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
RETAIL MANAGER
MAXXX CASH TRADERS
02.2018 - 09.2018
- Organize all store operations and allocate responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays
- Keep abreast of market trends to determine the need for improvements in the store
- Analyze sales and revenue reports and make forecasts
- Ensure the store fulfils all legal health and safety guidelines
FLOOR MANAGER
KH INTERNATIONAL
05.2013 - 04.2017
- Operation manager
- Arrange product training for staff
- Handle customer queries
- Set sales targets
- Staff management
- Coordinate and administer health and safety
- Coordinate training and development
- Counselling and disciplinary actions
MANAGER
ILIADE AFRICA TRADING (PTY)LTD
06.2010 - 04.2013
- Manager
- Store management
- Staff disputes
- Stock control
MANAGER
HOME CENTRE TIMBERCITY
11.2005 - 10.2009
- Managerial positions: general/yard/dispatch
- Customer service
- Staff disputes
- Interviews
- Staff related matters
- Record keeping
- Supervision
- Handling of complaints and follow ups
- Route planning
- Control, Receive, issue and balance stock
- General administration and office duties
FARM MANAGER
MYNHARDT FARMS
02.2002 - 10.2005
- Farm Manager
- Animal care and treatment
- General administrative duties
- Staff management and supervision
VETTING OFFICER
BARRY KOTZE ATTORNEYS
02.1997 - 01.1999
- Tracing individuals
- Debt collecting
- Credit clearance
- Repossessions
- General administrative duties
CUSTOMER SERVICE
DJ FINANCIAL SERVICES
03.1993 - 01.1997
- Customer service
- Completion of application forms
- Approval of application
- Credit control
- General administrative duties
STOREMAN
EASTERN TRANSVAAL CO OPERATION
02.1988 - 02.1993
- Loading master
- Storeman
- Purchasing stock
- Stock control
- General administration
RECEPTION CLERK
CORRECTIONAL SERVICES
01.1982 - 01.1988
- Prisoner registrations
- Telephonic Liaising
- Controlling of court lists
- Data Entry
- Office Administrations
Education
Accident and Incident Management -
OHSE COMPLIANCE
01.2011
OHS ACT 1993: A Hostilic Approach - undefined
OHSE COMPLIANCE
01.2011
Operating a Counter-Balance Forklift Truck - undefined
BARLOWORLD EQUIPMENT
01.2007
First Aid Level One - undefined
DEPARTMENT OF LABOUR
01.2006
Refrigeration Course - undefined
VERWOERDBURG TECHNICAL COLLEGE
01.1988
Grade 12 - undefined
CHRISTIANA HIGH SCHOOL
01.1981
Skills
Guest relations
Operations management
Booking management
Health and safety compliance
Vendor negotiation
Contractor supervision
Property maintenance
Proposal development
Policy enforcement
Tenant complaint resolution
Resident complaint resolution
Community resident safety
Community rules and regulations
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Maintenance oversight
Maintenance
Staff coordination
Problem-solving aptitude
Client relations
Staff supervision
Monthly fee and payment collection
References
- Braam, Woolley, 012 664 1991
- Pieter, Venter, 0848731896
- Faith, Nyathi, 0834777120
- Santie, Brink, 0824488119
PERSONAL SKILLS
- Analytical Thinking and Problem Solving: I am a good listener and a loyal person. When it comes to problem solving I’ll listen to everyone to identify the problem, after I gathered all the information regarding the problem I’ll make recommendations to solve the problem.
- Behavioral characteristics: I was raised with good standards and I will be able to behave myself in a professional way in any situation.
- Communication skills: I believe that being a good listener are in some ways already a good communication skill. I’ll always treat my co-workers in a friendly and respectful way.
- Interaction skills: I the working place I have good interactive skills. By interacting with your co-workers on a regular basis with prevent conflict, it’s the best way to plan and to share new and fresh ideas
- Organizing Skill: I am an organized person who likes to work in a neat environment. I will also make sure one task is finished before starting on the next one. I will prioritize the tasks from important to less important and work accordingly.
- Areas of expertize: Store management, Vehicle inspections, Farm management, Handling of hazardous cargo i.e. Gas/Poison, Call Centre communication, Stock management/Reconciliations/Control, Purchasing, Marketing and targets, Tracing and repossessions, Debt collecting/ITC Control/Credit clearance, Processing of loan application, Staff management, Administrative work, Problem solving, Conducting interviews, Handling of queries/Disputes/disciplinary action, Client service
Timeline
Caravan Park Manager
General Smuts Foundation - Doornkloof Caravan Park
05.2024 - Current
Grounds / Maintenance & Securty Manager
General Smuts Foundation
03.2019 - Current
RETAIL MANAGER
MAXXX CASH TRADERS
02.2018 - 09.2018
FLOOR MANAGER
KH INTERNATIONAL
05.2013 - 04.2017
MANAGER
ILIADE AFRICA TRADING (PTY)LTD
06.2010 - 04.2013
MANAGER
HOME CENTRE TIMBERCITY
11.2005 - 10.2009
FARM MANAGER
MYNHARDT FARMS
02.2002 - 10.2005
VETTING OFFICER
BARRY KOTZE ATTORNEYS
02.1997 - 01.1999
CUSTOMER SERVICE
DJ FINANCIAL SERVICES
03.1993 - 01.1997
STOREMAN
EASTERN TRANSVAAL CO OPERATION
02.1988 - 02.1993
RECEPTION CLERK
CORRECTIONAL SERVICES
01.1982 - 01.1988
OHS ACT 1993: A Hostilic Approach - undefined
OHSE COMPLIANCE
Operating a Counter-Balance Forklift Truck - undefined
BARLOWORLD EQUIPMENT
First Aid Level One - undefined
DEPARTMENT OF LABOUR
Refrigeration Course - undefined
VERWOERDBURG TECHNICAL COLLEGE
Grade 12 - undefined
CHRISTIANA HIGH SCHOOL
Accident and Incident Management -
OHSE COMPLIANCE