Overview
Work History
Education
Skills
Languages
Timeline
Generic

DAVID MORAKE

SENIOR SALES MAN
JOHANESBURG

Overview

14
14
years of professional experience

Work History

Sales and Customer Service Representative

MIDAS NOSCOSPAN
JOHANNESBURG
12.2024 - Current

Sales and Customer Service Representative

AUTOZONE
JOHANNESBURG
07.2022 - 11.2023

Sales and Customer Service Representative

MIDAS ERAA MOTORS
JOHANNESBURG
12.2018 - 06.2022

Sales and Customer Service Representative

AUTOZONE
JOHANESBURG, SOUTH AFRICA
12.2011 - 06.2018
  • Increased sales targets by developing and maintaining strong relationships with new and existing customers.
  • Informed customers of promotions and special offers to increase sales and revenue.
  • Managed and resolved customer complaints efficiently, providing satisfactory solutions to enhance customer experience.
  • Followed up with customers to offer additional support and check resolution satisfaction.
  • Assessed customer needs through detailed consultations, recommending products that perfectly matched their requirements.
  • Educated customers on how to use products or services by providing demonstrations and presentations.
  • Managed returns and exchanges with a focus on retaining customer trust and satisfaction.
  • Attended meetings to discuss sales strategies and ways to improve services.

Education

Certificate of Higher Education - SCIENCE

EKETSANG SECONDARY SCHOOL
JOHANNESBURG
01-2006

Skills

  • Customer relationship management
  • Sales reporting
  • Product demonstration
  • Complaint resolution
  • Microsoft Office
  • Market analysis
  • Problem solving
  • Team collaboration
  • Customer engagement
  • Customer Service
  • Customer relations
  • Verbal and oral communication
  • Multi-Tasking in it systems
  • Customer service systems
  • Client engagement
  • Professionalism
  • Strategic selling
  • Stock management
  • Email management

Languages

SOTHO
First Language
English
Upper Intermediate
B2
ZULU
Advanced
C1

Timeline

Sales and Customer Service Representative

MIDAS NOSCOSPAN
12.2024 - Current

Sales and Customer Service Representative

AUTOZONE
07.2022 - 11.2023

Sales and Customer Service Representative

MIDAS ERAA MOTORS
12.2018 - 06.2022

Sales and Customer Service Representative

AUTOZONE
12.2011 - 06.2018

Certificate of Higher Education - SCIENCE

EKETSANG SECONDARY SCHOOL
DAVID MORAKESENIOR SALES MAN