Hi, I’m
David Jelliman
Remote Client Success associate
Cape Town
Judge a man by his questions rather than his answers.
Voltaire
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
years of professional experience
Work History
Hillsong CCCape Town
Event Production Manager
02.2022 - 12.2023
Job overview
- Conferred with senior management, owners, contractors, and design professionals to discuss project goals and problem solve.
- Created program activities, agendas and budgets based on client requirements.
- Oversaw technical staff during setup and takedown of events in order to minimize errors or delays.
- Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
- Assessed customer feedback from previous events in order to improve future productions.
- Viewed and checked job equipment to determine maintenance requirements.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Conducted regular performance reviews for all personnel under direct supervision.
Hillsong CCCape Town
Team Manager
01.2023 - 12.2023
Job overview
- Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Set goals for performance and deadlines to comply with company plans and vision.
- Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
- Resolved conflicts between team members in a timely manner to maintain harmony within the team.
- Analyzed business performance data to identify areas of strength and improve areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Maintained accurate records of personnel files including payroll information; updated employee records upon changes in status or position.
Education
Wonderboom-High Pretoria
High School Diploma
12-2021
Skills
- Signage and Display Preparation
- Meeting Support
- Administrative Recordkeeping
- Accommodation Organization
- Staff Training
- Client Relations
- Critical Thinking
- Logistics Management
- Event Planning
- Technical Proficiency
- Strategic Planning
- Project Management
- Audio Production
- Equipment Maintenance
- Client Education
- Events logistics management
- Business administration
Affiliations
Production free lancing.
Music artist.
Volunteer work.
Social Economics.
Make and write music.
Work with musicians and artists.
Accomplishments
Technical student of the year. Working as a sound engineer
Worked Alongside political clients, artists and influencers.
Languages
English
First Language
Afrikaans
Proficient (C2)
C2
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Manager
Hillsong CC
01.2023 - 12.2023
Event Production Manager
Hillsong CC
02.2022 - 12.2023
Wonderboom-High
High School Diploma
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