Dave Serenje
Durban
Summary
Dynamic sales professional with a proven track record at Cash Crusaders & IT Geeks, excelling in customer negotiation and inventory management. Adept at training staff and implementing marketing strategies that significantly enhance sales performance. Recognized for cultivating strong client relationships, driving repeat business, and achieving operational efficiency through innovative solutions.
Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
7
7
years of professional experience
2014
2014
years of post-secondary education
Work History
Car Salesperson
We buy cars
Durban
12.2025 - Current
- Facilitated the negotiation process by presenting vehicle features and financing options, enhancing customer satisfaction and closing rates.
- Leveraged extensive product knowledge to educate customers on vehicle specifications, leading to informed purchasing decisions.
- Coordinated trade-in evaluations and appraisals, ensuring accurate valuations and streamlining the sales process for clients.
- Managed the licensing and registration process, ensuring compliance with state regulations and reducing processing time.
Store Operations Manager
Cash crusaders corporate
Richards bay
01.2025 - 10.2025
- Oversaw daily store operations, ensuring optimal product availability and efficient customer service to enhance sales performance.
- Trained and developed team members on operational procedures, resulting in improved staff productivity and morale.
- Implemented inventory management practices, reducing stock discrepancies and ensuring accurate product tracking.
Store Manager
IT Geeks
Durban
01.2022 - 11.2024
- Led a team of associates, enhancing operational efficiency and improving customer satisfaction through effective training and support.
- Implemented inventory management systems that streamlined stock control processes, reducing discrepancies and improving accuracy.
- Developed and executed marketing strategies that increased foot traffic and elevated brand visibility in the community.
- Monitored daily sales performance, providing actionable insights that contributed to achieving quarterly revenue targets.
- Coordinated employee schedules to ensure optimal coverage during peak hours, enhancing service delivery and team morale.
Senior IT Consultant
IT Geeks
Durban
07.2020 - 11.2024
- Led cross-functional teams in implementing Agile methodologies, resulting in streamlined processes and increased project delivery speed.
- Conducted thorough assessments of existing IT infrastructures, identifying areas for improvement and ensuring alignment with business objectives.
Internal Sales Representative
Paty lue designs
01.2019 - 11.2019
- Cultivated strong client relationships by providing tailored solutions, enhancing customer loyalty and driving repeat business.
- Collaborated with cross-functional teams to streamline communication processes, resulting in improved sales efficiency and response times.
- Conducted market research to identify emerging trends, allowing for strategic adjustments to sales strategies and product offerings.
Education
Merebank Secondary School
Diploma - Information Technology
Richfeild Graduate Institute of Technology
Skills
- Customer negotiation
- Inventory management
- Staff training
- Sales performance
- Marketing strategies
Timeline
Car Salesperson
We buy cars
12.2025 - Current
Store Operations Manager
Cash crusaders corporate
01.2025 - 10.2025
Store Manager
IT Geeks
01.2022 - 11.2024
Senior IT Consultant
IT Geeks
07.2020 - 11.2024
Internal Sales Representative
Paty lue designs
01.2019 - 11.2019
Merebank Secondary School
Diploma - Information Technology
Richfeild Graduate Institute of Technology