Darryl Denzyl Wymers
Kuilsriver
Summary
Detail-oriented Floor Manager with a comprehensive understanding of the supply chain process. Delivered excellent customer satisfaction by resolving enquiries and complaints promptly. Supervised staff operations, enhancing team performance through targeted training and support. Dynamic professional with expertise in conflict resolution and inventory management. Drives team performance through effective supervision and performance monitoring. Maintains operational compliance while adapting to fluctuating demands, ensuring seamless service delivery.
Overview
16
16
years of professional experience
Work History
Floor Manager
Naspolymers
Cape Town, Western Cape
09.2023 - 08.2025
- Maintained excellent customer satisfaction by assisting them with enquiries, issues and complaints in a timely manner.
- Closely monitored and supervised staff operations, providing extra training and assistance to struggling individuals.
- Resolved customer complaints with diplomacy, providing timely solutions that improved overall satisfaction rates.
- Supervised a team of 10 staff, delegating tasks and monitoring performance to maintain high service standards.
Receiving & Dispatch Clerk
Schipper & Sons
Cape Town, Western Cape
05.2019 - 08.2023
- Reviewed all paperwork passing through dispatch before sending delivery to confirm accuracy.
- Managed accurate records of inventory, facilitating smooth operation of the dispatch process.
- Adapted dispatch strategies in response to seasonal demand fluctuations, ensuring uninterrupted service.
- Adhered to policies, monitored operations and reported discrepancies to management for review.
- Prepared and organised warehouse space for new stock, optimising storage solutions for efficiency.
- Performed administrative tasks, such as filing and data entry, to support the receiving department's operations.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
- Maintained a clean and safe working environment in the receiving area, adhering to health and safety regulations.
Floor Manager
Naspolymers
Cape Town, Western Cape
08.2016 - 05.2019
- Managing and supervising the manufacturing of manhole covers throughout the entire process.
- Purchasing/Buying of most Raw materials.
- Supervising the entire production line.
- Managing the QC process on all finished goods.
- Responsible for ensuring dispatched products leave in perfect condition.
Internal Sales
Gammid Cape Jetmaster
Cape Town, Western Cape
06.2013 - 07.2016
- Communicating with clients re sales and following up on potential sales.
- Understanding customer needs in order to identify sales opportunities.
- Handling of sales, remotely.
- Any ad hoc office duties.
Process Manager
EDCON CDC Pick Facility
Crown Mines, Gauteng
04.2009 - 08.2012
- Supervising the entire picking, packing, auditing and dispatch process of consumer goods.
- Making sure stock allocations are done correct for all stores.
- Managing staff and making deadlines are met.
- Assisting with developing more efficient picking and packing processes.
Education
Grade 12 - Computer Systems
Belhar High School
Western Cape12.1995
Skills
- Computer Systems
- Nautilus the Edcon distribution system
- Retek - the Edcon Buyer/Planner system
- E-Supply Chain System - internet system used by Suppliers/Merchants
- Microsoft Office - Word, Excel, PowerPoint
- Customer service
- Staff supervision
- Conflict resolution
- Inventory management
- Dispatch coordination
- Performance monitoring
- Time management
- Operational compliance
- Good communicator
Personal Information
- ID Number: 7707145263086
- Disability: None
- Ethnicity: Coloured
Hobbies and interests
Cricket and soccer
Current chairman of Belhar Cricket Club been actively involved with the club for over 20 years as a player , coach and now on the administrative side of things.
Timeline
Floor Manager
Naspolymers
09.2023 - 08.2025
Receiving & Dispatch Clerk
Schipper & Sons
05.2019 - 08.2023
Floor Manager
Naspolymers
08.2016 - 05.2019
Internal Sales
Gammid Cape Jetmaster
06.2013 - 07.2016
Process Manager
EDCON CDC Pick Facility
04.2009 - 08.2012
Grade 12 - Computer Systems
Belhar High School