Daphne Kekana
Receptionist
Pretoria
Summary
Hardworking , familiar with multi-line telephone systems and multiple communications tools, i speak more then 3 languages. Passionate about business success and successful at supporting all staff and customer needs. Talented Receptionist driven to improve productivity and customer relations with attention to detail and professional appearance, fast learner.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Receptionist
Lariat Technologies
Pretoria
03.2024 - Current
- Logged jobs for our technicians.
- Helped out where I could.
- Welcomed guests and clients in friendly, positive manner.
- Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Captured and processed client information, entering data into online systems for wider company use.
- Organized courier services for urgent document delivery, ensuring secure and timely dispatch and receipt.
- Updated visitor logs and security badges accurately, adhering to security protocols to ensure safety.
Sales Assistant
ITickets
09.2021 - 04.2024
- I scanned tickets for events I worked.
- Sold tickets.
- In office when big events happened for customer calls.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Data Capturer
CTU Training Solutions
Pretoria
04.2021 - 05.2021
- Captured data for new high school students enrolling to CTU campus.
- Assisted with an event for CTU on the 15th of May 2021.
- Took pictures for 3rd-year student exhibition.
Advertising Assistant
Mineral Magnesium
Pretoria
11.2019 - 12.2019
- Created engaging promotional content for product advertisement on social media.
- Handled baking and packaging processes for biscuits.
- Conducted market research to identify trends and opportunities for new advertising initiatives.
Education
Diploma - Visual Communication
CTU Training Solutions
Pretoria, South Africa 01.2021 - 03.2024
Skills
Client event planning
Business operations understanding
Customer and client relations
Personable and outgoing
Excellent telephone manner
Clean and tidy nature
Event coordination
Multitasking ability
Discretion and confidentiality
Data Entry
CCTV monitoring and incident reporting
Meeting room preparation
Telephone etiquette
Client hospitality
Microsoft Office
Clear communication
reading, diving and sailing
I enjoy thriller and mystery books
on my free time i enjoy deep diving as we sailing on occasion
Timeline
Receptionist
Lariat Technologies
03.2024 - Current
Sales Assistant
ITickets
09.2021 - 04.2024
Data Capturer
CTU Training Solutions
04.2021 - 05.2021
Diploma - Visual Communication
CTU Training Solutions
01.2021 - 03.2024
Advertising Assistant
Mineral Magnesium
11.2019 - 12.2019