Daphlyn Chanell Van Der Merwe

• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Followed all company policies and procedures to deliver quality work.
• Developed strong client relationships through consistent communication and attentive service.
• Created and delivered presentations to internal and external stakeholders to showcase work.
• Interpreted clients' needs and introduced services to fit specific requirements.
• Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
• Enhanced team productivity by streamlining processes and implementing time-saving strategies.
• Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
• Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
• Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
• Maintained current understanding of market conditions, compliance standards and best practices.
• Monitored industry trends to adapt strategies accordingly.
• Built and managed relationships with key clients and partners to drive growth.
• Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
• Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
• Increased sales revenue with targeted marketing campaigns and strategic product positioning.
• Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.

Business Development Officer- Commerial Asset Finance

Marketing Corporate

Switchboard Operator

Finance Officer- Data Capturer ( Dealer assistant)

Receptionist- Small Business

Sales Consultant- Retail

Client Liaison Officer- Vehicle and Asset Finance

Business Analyst

Business Development officer