Danton van Rensburg

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Reagola I.T Services (Woolworths head office desktop Refresh Project), Intern Support engineer, 06/25/12, 03/25/13, Windows deployment service, Remote Assistance, Software installation, Windows 7 deployment, PC repairs, Working in a SLA environment, Working on complete tills (P.O.S systems, Till printers, Scanners, cash draws, Till base [computer of the till], Till screens), VPN settings
• Reagola I.T Services, Junior Technician (Field engineer), 04/01/13, 07/31/13, Remote assistance, Software installation, PC repairs (repairs on all hardware equipment in stores), Working in a SLA environment, Working on complete tills (P.O.S systems, Till printers, Scanners, cash draws, Till base [computer of the till], Till screens), Reloading of operation systems on all terminals
• CEB Maintenance Africa, Customer Field Engineer, 08/15/13, 07/14/16, Attend to Customer IT related queries, Liaise with Customers directly, Provide a site with any additional information or training. Advise users on basic operation of equipment., Daily liaison with the Engineering Scheduler. Close calls with the Engineering Scheduler as soon as the job has been completed., Provide the Engineering Scheduler with regular updates on progress, details of any other relevant issues, or further action to be taken, Diagnose and/or repair faults to component level and effect repair on site or remove to workshop for more thorough repair., Full and detailed completion of all appropriate paperwork., Provide a timely, polite and efficient service., Provide on-call cover on evenings & weekends on a rotational basis., Remote and telephonic support, using dameware, vmware and remedy applications.
• Eezipay Management Systems, Support Engineer and Field Technician, 07/15/16, 09/28/18, Attend to Customer IT related queries, Liaise with Customers directly and telephonically, Remote and telephonic support using teamviewer, Ultra VNC and Putty (Linux server base), Installing of point of sales, Reloading of point of sales, Configuring of the point of sales, Providing users with training on how to use touchpos and Meal booking (point of sale software designed by one of Eezipay’s development guys), Working with different VPN’s, Remote support to Linux servers through Putty, Building Linux machines using docker (servers), Configuring the linux servers on various sites, Troubleshooting Linux servers that is down with docker as well as repairing the machine with docker., Installing access control hardware (Fingerprint readers at doors, gates and Clock in devices), Installing access control software (configuring the devices through the network, Loading new users, editing user profiles), Providing training to clients on access control and clock in devices)
• ALPLA SSA, IT Support Technician, 10/01/18, 10/28/21, Attend to Customer IT related queries, Liaise with Customers directly and telephonically, Remote and telephonic support using Skype for business, Windows remote Assistance and Remote desktop Connection, Share Drive Access, Active Directory tasks, Exchange Server on premises and cloud based (Creating new users, Migrating user mail boxes, email forwarding, removing of users), Skype for business server, office 365 server, Microsoft Outlook, Jet -add in (Microsoft Excel), printer troubleshooting (printer web interfaces as well as hardware troubleshooting), VIOP Support and configuration
• Appsource, Implementation & Support Engineer, 11/01/21, 07/31/22, Liaise with Customers directly and telephonically, Remote and telephonic support using Remote desktop connection, TeamViewer and Anydesk, Hardware support (Printers, scanners, tablets, scales, Support on AppSource PSE (program written specifically for Appsource, a software that keeps track of all the Fruits being exported and imported for the specific packhouse, keep track of how Manny boxes each packer packs for the day and to draw their reports., Installing all hardware from having to drill holes in the ground to mounting screens to the wall to mounting scanners next to conveyor belts., Designing and supporting ZPL Code, Internal IT support
• Danton’s Mobile car wash, Owner, 08/20/22, Present, I started my own Business after my retrenchment at Appsource, I have a mobile car wash service that service your cars needs at the comfort of your own home.
• The Cape IT Guys, Field Technician, 10/01/23, Present, Liaise with Customers directly and telephonically, Remote support using Remote desktop connection, TeamViewer and Anydesk, Onsite IT support, O365 Migrations, Office 365 Tenant creation and Management, Office 365 user Management, Sharepoint sites, Exchange server, OneDrive, Printer setup, Installations of Routers and AP’s, Configuration of Routers and AP’s, Troubleshoot Networks, Camera set ups and configuration, Voip support and configuration

• ID Number: 9212055162087
• Age: 29 Years
• Health Status: Excellent
• Nationality: South African
• Driving License: Code 8

• Reagola I.T Services, Operations Manager, Mr Gary Mesina, 0713473715
• Reagola I.T Services, Technical manager, Lester Philander, 0716000631
• CEB Maintenance Africa, Group Leader, Mr. Shamiel Shafta, 079 927 4693
• Eezipay Management Systems, HR, Marguerite Lochner, 072 885 6978
• Eezipay Management Systems, Project Manager, Rozane Borman, 071 072 4612
• ALPLA SSA, HR Business Partner, Lelethu Hlati, 079 375 1710, Lelethu.Hlati@alpla.co.za
• APPSOURCE, Operations Manager, Thys Buitendag, 078 553 4997, thys@appsource.co.za

Systems Support Level 5