Danita Thaver
Logistics Controller & Medical Administrator
Durban
Summary
Dynamic logistics and healthcare professional with a proven track record at Charis Global Logistics, enhancing supply chain efficiency and customer satisfaction. Expert in logistics analysis and fostering strong client relationships. Achieved significant improvements in sustainability and compliance, leveraging team management skills for continuous learning and process optimization.
Overview
5
5
years of professional experience
Work History
Logistics Controller
Charis Global Logistics
03.2022 - 02.2024
- Contributed to sustainability goals by adopting eco-friendly transportation methods and promoting recycling initiatives within warehouse operations.
- Conducted regular audits for compliance with industry regulations, maintaining accurate records and documentation.
- Formatted a variety of documents such as status reports, presentations, quotation with efficiency and accuracy
- Handled client correspondence and tracked shipments
- Improved productivity initiatives including co-ordination of the transport of cargo to and from the clients premises
- Liaised with shipping lines for ANFs and charges
- Liaised with airlines and shipping lines for rates and compiled estimates for clients
- Completed and provided both import and export information for shipping lines, airlines and courier for all shipments
- Completing port health and plant health documentation
- Reconciliation of payment for shipments and compiling payments due to suppliers
- Registering shipments
- Implemented risk management strategies to mitigate potential supply chain disruptions, ensuring business continuity during unforeseen events.
- Ensured timely delivery of products with effective coordination between suppliers, carriers, and customers.
- Established strong relationships with vendors, customers, and carriers to ensure seamless flow of information and timely resolution of any issues that may arise during the transportation process.
- Enhanced customer satisfaction levels through proactive communication and swift issue resolution.
- Coordinated imports and exports in accordance with customs regulations, minimizing delays due to documentation issues or other legal requirements.
- Trained new team members in company policies and procedures related to logistics control, fostering a culture of collaboration and continuous learning among staff members.
- Reviewed established business practices and improved processes to reduce expenses.
- Handle custom queries
Client Service Administrator
JDJ Diagnostics
06.2020 - 10.2021
- Provided financial administrative support by processing invoices, expense reports, and managing budgets related to client services activities.
- Performed clerical tasks such as booking bleeds and logging results from lab and advising doctors of results
- Record patient medical aid information on the system
- Confirm with medical aid companies on patients benefits
- Identified and recorded all clinical information
- Provided comprehensive reception services and face to face patient assistance
- Guarded against fraud and abuse by verifying all coded data
- Reviewed outpatient records and interpreted documentation to identify all diagnosis and procedures
Medical Biller and Coder
PM Consultants
02.2019 - 06.2021
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Promoted patient confidentiality in line with policies and procedures
- Summarized patient notes onto system using read notes
- Report discrepancies to department head for immediate resolution for incorrect procedures
- Obtain clinical coding data from various sources
- Facilitated the extraction of clinical data by providing expert advice on coding matter
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Collaborated with other billing professionals during team meetings to exchange best practices and strategies for overcoming common challenges in the industry.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
- Verified signatures and checked medical charts for accuracy and completion.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Verified accuracy of patient information in medical records.
- Maintained accuracy, completeness, and security for medical records and health information.
Education
Bachelor of Science - Health Sciences
Unisa
Durban 04.2001 -
Certificate - Business Administration
U-Learn University
Johannesburg 04.2001 -
High School Diploma -
Burnwood Secondary
Durban 04.2001 -
Skills
Logistics analysis
Warehouse management
Transportation management
Shipping coordination
Freight forwarding
Shipping and receiving operations
Team management
Shipping and receiving
Client relationship management
Shipping documentation
Data analysis
Customs compliance
Timeline
Logistics Controller
Charis Global Logistics
03.2022 - 02.2024
Client Service Administrator
JDJ Diagnostics
06.2020 - 10.2021
Medical Biller and Coder
PM Consultants
02.2019 - 06.2021
Bachelor of Science - Health Sciences
Unisa
04.2001 -
Certificate - Business Administration
U-Learn University
04.2001 -
High School Diploma -
Burnwood Secondary
04.2001 -
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