DANIKA HERBST
Admin Sales Manager
Pretoria,GP
Summary
Experienced with strategic planning, financial management, and team leadership. Utilizes innovative approaches to streamline operations and drive growth. Track record of building strong relationships with stakeholders to ensure business success.
Overview
2
2
Languages
22
22
years of professional experience
Work History
BUSINESS OWNER / DIRECTOR
DH MOTORS (PTY) LTD
06.2023 - Current
- Facilitated the sale of vehicles to enhance company revenue.
- RESPONSIBILITIES: MANAGING BUSINESS AND ADMINISTRATIVE PROCESSES
- Designed compliance documents for CPA, FICA/FALS to ensure regulatory adherence.
- PERFORMING ALL DUTIES OF ALL DEPARTMENT WITHIN A DEALERSHIP, FROM CIPC REGISTRATION OF BUSINESS, PROSPECTING, MARKETING, ADMINISTRATIVE FUNCTIONS, LEGAL REQUIREMENTS.
- Gained experience in BMWFS finance processes and procedures to support operational efficiency.
- DESIGNED FINANCE APPLICATIONS/REQUIRED DOCUMENTS/CHECKLISTS.
- PERFORMING ALL DUTIES OF ALL DEPARTMENTS WITHIN A DEALERSHIP, FROM CIPC REGISTRATION OF BUSINESS, PROSPECTING, MARKETING, ADMINISTRATIVE FUNCTIONS, LEGAL REQUIREMENTS.
- Listed CIPRO as a reference for verification purposes.
PRE-OWNED SENIOR SALES EXECUTIVE / PRE-OWNED ADMINISTRATIVE MANGER
McCarthy MERCEDES-BENZ LIFESTYLE CENTRE
02.2020 - 05.2023
- NATURE OF BUSINESS: VEHICLE DEALERSHIP
- DUTIES: DEVELOPED AND IMPLEMENTED BRAND REPORT AND REPORTED DAILY TO BRAND SALES MANAGER.
- DESIGNED QUALIFICATION CRITERIA FOR SALES EXECUTIVES, IN ORDER TO INCREASE SALES.
- Developed and implemented file check sheets to ensure compliance with MBSA auditing standards and prevent penalties.
- Provided mentorship and guidance to MBSA interns to prepare them for their roles.
- EFFECTIVELY DELT WITH CUSTOMER COMPLAINTS.
- TYPED AND WORDED E-MAILS (ASSISTED WITH GRAMMAR) FOR MANAGERS AND BRAND SALES MANAGER.
- TRAINED MBSA INTERNS.
- ENSURED INDEMNITY FORM IS SUBMITTED FOR STAFF AND MANAGEMENT TRAINING.
- Developed an accounting system to manage daily fuel usage and reduce costs for the company.
- IDENTIFIED AND CORRECTED ERRORS ON KERRIDGE SYSTEM, ADJUSTED PRICING DUE TO DEPRECIATION. REMOVED DUPLICATES IN ORDER TO SAVE ON INK AND PAPER – LOWERING COST TO COMPANY.
- Opened the dealership promptly at 6:40 AM each day to ensure timely operations.
- EFFECTIVELY DEALT WITH CUSTOMER COMPLAINTS.
- IDENTIFIED AND CORRECTED ERRORS ON KERRIDGE SYSTEM, ADJUSTED PRICING DUE TO DEPRECIATION. REMOVED DUPLICATES IN ORDER TO SAFE ON INK AND PAPER – LOWERING COST TO COMPANY.
- IMPLEMENTED COST SAVING STRATEGIES – PRINTER – INK AND PAPER COST CUTTING.
- ASSISTED MANAGEMENT WITH TRAINING.
- DESIGNED WEEKLY STAFF ROSTER AND IMPLEMENTED IT ON MONTHLY BASIS IN ORDER TO ENSURE STAFF ATTENDANCE.
- CREATE A FAIR AND ETHICAL WORK ENVIRONMENT FOR EMPLOYEES.
- MANAGED OUTSTANDING DEBTORS AND PRICE ADJUSTMENTS ON DEPRECIATING VEHICLES.
- Listed Dealer Pretorius, dealer principal, as a reference for potential employers.
BUSINESS OWNER
DANIKA HERBST COLLECTIONS
02.2020 - 01.2020
- Operated a jewelry business focused on designing and selling unique pieces.
- RESPONSIBILITIES: Managed business and administrative processes to ensure operational efficiency.
- Developed and implemented processes for a profitable business model.
PRE-OWNED SENIOR SALES EXECUTIVE / ASSISTANT PRE-OWNED SALES MANAGER / ADMINISTRATIVE MANAGER
McCarthy MERCEDES-BENZ LIFESTYLE CENTRE
05.2010 - 01.2019
- Facilitated vehicle sales to enhance customer satisfaction and business growth.
- REFERENCES: ELTHA MARAIS DEALER PRINCIPAL 076 240 0043
BUSINESS OWNER / DIRECTOR
SOUTH AFRICAN BRICK & BLOCK (PTY) LTD
07.2006 - 07.2009
- NATURE OF BUSINESS: MANUFACTURE AND DISTRIBUTION OF BUILDING MATERIAL
- RESPONSIBILITIES: Managed business and administrative processes to ensure operational efficiency.
- Established company by developing essential processes, systems, and marketing strategies.
- REFERENCES: CIPRO 086 184 3384
SALES CADET / SALES EXECUTIVE
McCarthy VOLVO MIDRAND
04.2004 - 05.2006
- NATURE OF BUSINESS: VEHICLE DEALERSHIP
- Provided contact information for references
- Developed extensive product knowledge to assist customers in selecting appropriate vehicles.
- Conducted market research to identify customer needs and preferences.
- Collaborated with sales team to enhance customer engagement strategies.
Education
NATIONAL DIPLOMA - SMALL BUSINESS MANAGEMENT
SUBJECTS: MARKETING I, II, III, SMALL BUSINESS MANAGEMENT I, II, III, CREDIT MANAGEMENT, COST AND ESTIMATING, LABOUR LAW, ADMINISTRATIVE MANAGEMENT, KOMMUNIKASIE: AFRIKAANS, PERSONNAL SELLING
MERSETA NATIONAL CERTIFICATE - MOTOR SALES AND SUPPORT SERVICES NQF LEVEL 4 (VEHICLE SALES)
GPA: CREDITS: 159
MERCEDES-BENZ C-SALES PASSENGER CARS INTERNATIONAL CERTIFICATE - undefined
Skills
Dealership Administration
Technical Proficiency
Data/Document Management
Financial Admin
Written and Verbal Communication
Problem Solving
Process Optimization
Customer service
Customer relations
Attention to detail
Time Management
Prioritization and Multitasking
Team Leadership
Timeline
BUSINESS OWNER / DIRECTOR - DH MOTORS (PTY) LTD
06.2023 - Current
PRE-OWNED SENIOR SALES EXECUTIVE / PRE-OWNED ADMINISTRATIVE MANGER - McCarthy MERCEDES-BENZ LIFESTYLE CENTRE
02.2020 - 05.2023
BUSINESS OWNER - DANIKA HERBST COLLECTIONS
02.2020 - 01.2020
PRE-OWNED SENIOR SALES EXECUTIVE / ASSISTANT PRE-OWNED SALES MANAGER / ADMINISTRATIVE MANAGER - McCarthy MERCEDES-BENZ LIFESTYLE CENTRE
05.2010 - 01.2019
BUSINESS OWNER / DIRECTOR - SOUTH AFRICAN BRICK & BLOCK (PTY) LTD
07.2006 - 07.2009
SALES CADET / SALES EXECUTIVE - McCarthy VOLVO MIDRAND
04.2004 - 05.2006
- MERCEDES-BENZ C-SALES PASSENGER CARS INTERNATIONAL CERTIFICATE,
- MERSETA NATIONAL CERTIFICATE, MOTOR SALES AND SUPPORT SERVICES NQF LEVEL 4 (VEHICLE SALES)
TSHWANE UNIVERSITY OF TECHNOLOGY - NATIONAL DIPLOMA, SMALL BUSINESS MANAGEMENT