Daniella Telo
Delray Beach
Summary
Enthusiastic server experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
7
7
years of professional experience
Work History
Server
Addison Reserve Country Club
Delray Beach
10.2022 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Stocked service areas with supplies.
Server
The Fat Ccatus
Cape Town
09.2019 - 10.2023
- Welcoming and seating guests
- Taking guests orders and relaying them effectively to the kitchen
- Making recommendations by being familiar with the menu and specials
- Delivering drinks and meals to customers as they are prepared
- Preparing and cashing out bills
- Clearing and wiping down tables
- Resetting the restaurant for day shift and night shift
- Cleaning/ polishing silverware and menus in preparation for the morning shift
Graphic Designer
The AMAZI SheTribe
Cape Town
09.2021 - 01.2022
- Worked with customers to present mockups and collect information for adjustments.
- Prepared rough sketches of product concepts, discussed with clients and made necessary changes.
- Producing preliminary designs and engaging in design solutions
- Pitching creative ideas Making sure documents are ready for the printer with the correct bleed, margins, crop marks, etc.
- Packaging design
- Poster design
- Social media posts
- Illustrations
Cashier
Tops Vredehoek
Cape Town
06.2017 - 05.2018
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions and offered product advice.
- Assisting customers to their cars with their bags
Education
BA Visual Communication - Graphic Design
Red And Yellow Creative School of Business
Cape Town02.2022
High School Diploma -
St Cyprians School
Cape Town11.2017
Skills
- Liquor, Wine and Food Service
- Dining Customer Service
- Menu Memorization
- Effective Customer Upselling
- Team Player
- High Energy and Stamina
References
Addison Reserve Country Club
Jacqui Moran
Delray Beach
Florida
561 376 6993
561-637-4004
The Fat Cactus
Owen Dubazane
Gardens
Cape Town
+27 422 5022
+27 72 501 9911
AMAZI SheTribe
Elsa Pallett
Woodstock
Cape Town
+27 21 672 0207
+27 79 035 6127
Tops Liquor Store
Lisa Kooyman
Vredehoek
Cape Town
+27 21 461 4455
+27 68 231 6301
Timeline
Server
Addison Reserve Country Club
10.2022 - Current
Graphic Designer
The AMAZI SheTribe
09.2021 - 01.2022
Server
The Fat Ccatus
09.2019 - 10.2023
Cashier
Tops Vredehoek
06.2017 - 05.2018
BA Visual Communication - Graphic Design
Red And Yellow Creative School of Business
High School Diploma -
St Cyprians School
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