Experienced and customer-focused retail professional with over 4 years of sales and administrative expertise. Known for proactive engagement and meticulous attention to detail, with a hands-on approach to delivering exceptional service and value. Adept at building rapport with diverse clientele and collaborating effectively within a dedicated team environment. Proficient in Microsoft Office Suite, including Excel, as well as Q-contact and Itensity software. Prior roles include Technical Administrative Assistant and Invoicing Clerk, demonstrating continuous learning and adaptability in office procedures. Available for immediate commencement.
Hi, I’m
Daniella Peters
Administrator
Honeydew,GP
Summary
Overview
6
years of professional experience
Work History
Planet Fitness
Receptionist/Administrator
08.2023 - Current
Job overview
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Answering phone calls or transferring calls to the sales department or customer service department.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Maintaining Planet Fitness records and files on excel and SharePoint.
- Managing office supply stock and ordering new supplies as needed or requested
- Performing administrative tasks as assigned by Club General Manager on Q-Contact and Itensity
Jozi's Showbar
Inventory Supervisor and Invoicing Clerk
04.2020 - 07.2022
Job overview
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Performed weekly inspections to determine the impact on product availability levels in real-time so they could respond proactively when needed.
- Assisted in budgeting processes by providing forecasts related to inventory holding costs, ensuring accurate financial planning for the department.
- Oversaw purchase orders and data entry regarding shipped and received shipments.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Assisted in improving cash flow with timely creation and submission of accurate invoices to clients.
- Prepared and mailed invoices to customersand processed payments.
Honeydew Market Gardens
Cashier/Sales Assistant
09.2021 - 05.2022
Job overview
- Handled cash with high accuracy and took care to check bills for fraud.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Learned duties for various positions and provided backup at key times.
Lovisa
Jewelry Sales Assistant
09.2019 - 03.2020
Job overview
- Greeted guests in with friendliness and professionalism.
- Assisted clients with selecting specific products.
- Answering customer queries and checking for stock and availability
- Assisting up to 300 customers in a day
- Organized resources, records and personnel to accomplish aggressive targets.
C/A Cam Electrical & Security Contractors
Technical Administrative Assistant
10.2018 - 12.2018
Job overview
- Facilitated communication between departments, ensuring timely resolution of technical issues and smooth operations.
- Programmed various intercoms and remote controls online
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managing the oversight of ten teams' operations.
- Conducting real-time analysis of airtime usage data across intercom systems spanning more than 20 estates
- Procuring necessary machine parts and stock essential for daily operational requirements.
Education
Google Skills For AfricaHome Based
from Digital Marketing
04.2001
University Overview
Gaborone International School -Gaborone
O'Level in Mathematics, English, Geography And Bio
04.2001
University Overview
Skills
Timeline
Receptionist/Administrator
Planet Fitness
08.2023 - Current
Cashier/Sales Assistant
Honeydew Market Gardens
09.2021 - 05.2022
Inventory Supervisor and Invoicing Clerk
Jozi's Showbar
04.2020 - 07.2022
Jewelry Sales Assistant
Lovisa
09.2019 - 03.2020
Technical Administrative Assistant
C/A Cam Electrical & Security Contractors
10.2018 - 12.2018
Google Skills For Africa
from Digital Marketing
04.2001
Gaborone International School -
O'Level in Mathematics, English, Geography And Bio
04.2001
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