Daniella Peters

• Being friendly, helpful, organised and efficient to members and prospects within reception booth and on the gym floor.

• Answering phone calls or transferring calls to the sales department or customer service department.

• Greeting visitors and directing them to the correct classes or equipment.

• Managing member access accordingly and executing correct member overides.

• Maintaining Planet Fitness records and files on excel and SharePoint.

• Receiving, preparing and distributing Muroscape detergents accordingly.

• Managing office supply stock and ordering new supplies as needed or requested by CGM.

• Performing administrative tasks as assigned by Club General Manager and Reception Manager on Q-

Contact and Itensity

• Logging incorrect Administrative cases on Q-contact

• Filling in a daily Reception Audit on the branch Reception Dashboard with accurate figures and information gathered

• Receiving and reviewing documents containing information on supplies and ensured all orders were accounted for as well as in perfect condition.

• Performing weekly inspections to determine supply needs and maintain facility security and safety for workers and goods.

• Assisting in the accounting department, clerical duties and billing process

• Analysing business purchase receipt data then capturing said data on spreadsheets

• Recording monthly business purchase data on Microsoft Excel

• Stock control, supervision and warehousing of consumables

• Tracking monthly business expenses on Microsoft Excel spreadsheets

• Programming up to 40 intercoms and gate remote controls online Comb Communications application

• Analysing airtime data in intercoms for over 20 estates in the East Rand region

• Checking emails and supervising communication between the business and existing clients

• Job control of up to 10 teams

• Supervising power tool repairs used by teams on duty

• Ordering tools, machines and stock needed for daily duties

• Management of communication with team and staff members