Daniela Dry

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Worked flexible schedule and extra shifts to meet business needs.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Promoted store promotions and incentive programs to increase overall sales revenue.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Built relationships with customers to encourage repeat business.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Left due to better opportunity to grow in hospitality.

• Supported executives in decision-making processes by conducting research and providing relevant information.
• Coordinated various events, resulting in improved employee morale and engagement.
• Handled sensitive information with discretion, maintaining confidentiality at all times.
• Used discretion when handling confidential information.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Kept detailed track of household and maintenance inventory and schedules.
• Followed detailed directions from management to complete daily work.
• Completed daily logs for management review.

2 Month Internship

• Oversaw cleanliness of each station in kitchen.
• Demonstrated adaptability by quickly learning new recipes and techniques to accommodate guest dietary restrictions or preferences.
• Successfully completed kitchen product inventory as assigned.
• Assisted sous chef with weekly schedule drafts for kitchen staff.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Left due to better job offer.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Improved marketing to attract new customers and promote business.
• Maintained professional, organized, and safe environment for employees and patrons.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Shop closed due to COVID

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Generated repeat business through exceptional customer service.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Increased sales through effective merchandising strategies and targeted promotions.
• Implemented loss prevention strategies, significantly reducing shrinkage.

Left due to business being sold to new owner.

• Managed inventory control, cash control, and store opening and closing procedures.
• Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Developed new promotional campaigns to attract new customers.
• Monitored and analyzed sales reports to identify opportunities for growth.
• Implemented store policies and procedures to remain compliant with corporate guidelines.
• Led community engagement initiatives, increasing brand awareness and loyalty.

Left due to business being sold to new owner.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Aided executive in personal tasks such as scheduling appointments or running errands when needed.
• Streamlined design processes, resulting in increased efficiency and faster project completion times.
• Designed eye-catching promotional materials, driving increased event attendance and participation rates.
• Created marketing materials, including brochures, flyers and product catalogs to brand standards.