MICROSOFT EXCEL
Daniel Nkhalamba
Student
JOHANNESBURG
Summary
Passionate, results-oriented, and driven, I bring a wealth of skills and abilities honed through years of experience in diverse work environments. With a proven track record of exceeding expectations and inspiring team success, I thrive in dynamic settings where innovation and collaboration are valued. My strengths lie in visionary leadership, strategic thinking, and a relentless pursuit of excellence in all endeavors. Armed with adaptability and a solution-focused mindset, I navigate challenges with confidence, turning obstacles into opportunities for growth. As a dedicated team player with a commitment to continuous improvement, I am poised to make a meaningful impact in any work environment. Let's embark on a journey of success together, where my unique blend of skills and unwavering determination can drive positive change and foster a culture of excellence.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Retail Sales Associate
SAINT-SCENT
10.2019 - 12.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers and helped with product questions, selections, and purchases.
Restaurant Waiter
ZAMBEZI RESTAURANT
01.2020 - 06.2020
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Warehouse Associate
EDI'S FRAGRANCES
01.2021 - 12.2021
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Consistently lifted materials weighing as much 22 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Sales Associate
SHALOM BUS SERVICES
01.2023 - 12.2023
- Engaged with customers to build rapport and loyalty.
- Replying to customer queries
- Handling customer complaints
- Resolving issues as soon as possible
Offering instant assistance - Troubleshooting all technical issues
Monitoring the effectiveness of customer support - selling tickets and assisting balancing up at the end of the day
- Monitored passengers to conform to safety regulations.
Education
High School Diploma -
BARNATO PARK HIGH
JOHANNESBURG, SOUTH AFRICA 04.2001 -
Skills
Product Sales
Inventory Control
Upselling
Problem-Solving
Retail Store Operations
POS System Operation
Lifting and Sorting
Labeling and Boxing
Service Quality
Order Taking
Customer Service
Complaint Resolution
Cash Handling
Software
MICROSOFT WORD
POWERPOINT
ADOBE
Timeline
Sales Associate
SHALOM BUS SERVICES
01.2023 - 12.2023
Warehouse Associate
EDI'S FRAGRANCES
01.2021 - 12.2021
Restaurant Waiter
ZAMBEZI RESTAURANT
01.2020 - 06.2020
Retail Sales Associate
SAINT-SCENT
10.2019 - 12.2019
High School Diploma -
BARNATO PARK HIGH
04.2001 -