DANIEL MARECHA
Summary
I am seeking a customer service position where I can expand on my experience in this field and utilize said experience to increase both customer satisfaction and the company’s overall reputation. PERSONAL ATTRIBUTES . 1 Energetic 2 Adaptable 3 Client centered 4 Methodological 5 Attention to detail 6 Personable 7 Self motivated Highly proactive manager with [Number] years of experience in team leadership in [Type] industry. Background includes sales, management and customer service in fast-paced settings.
Overview
19
19
years of professional experience
1
1
Language
Work History
Restaurant Manager
FoH, Salvation Cafe
02.2011 - Current
- Opening and closing shop including cash-ups .Taking reservations from guests in person and over the phone
- Stock management .Guest management .Allocation of working sections to other team members .Placing orders with suppliers .Keeping track of all payments and expenditure, include invoices, statements, etc
- Maintaining historical records .Assisting the accountant with remittance advise notes
Treasury
NMBZ Bank
03.2006 - 12.2009
- Cashbook management to ensure that all receipts and payments are processed
- Data capturing .Batch checking and filing .RTGS account reconciliation .Verification of EFT instructions before onward processing
Shop Manager
Innscor T/A Pizza Inn
03.2003 - 02.2006
- Placing orders with the dry stores .Roaster scheduling .Floor management .Stock management .Opening and closing shop including cash-ups and banking .Staff management and training .Weekly Gross Profit calculation
Education
Bachelor of Commerce degree - Law
Advanced diploma - Telecommunications and Electronics Engineering
City and Guilds (SAQA evaluated NQF Level 4). - undefined
Social Care TV – Part care certificate - undefined
Skills
Recipes and menu planning
Marketing and advertising
Kitchen equipment operation and maintenance
Business operations expertise
Staff Management
Operations management
Dynamic, friendly hostess
Staff Scheduling
Point of Sale (POS) system operation
Affiliations
1. IITPSA – Institute of Information Technology, South Africa
Associate Member No. M052076 (2016/09/30)
Timeline
Restaurant Manager
FoH, Salvation Cafe
02.2011 - Current
Treasury
NMBZ Bank
03.2006 - 12.2009
Shop Manager
Innscor T/A Pizza Inn
03.2003 - 02.2006