Sales
Daniel Du Preez
Sales Team Leader
Joburg
Summary
I have been in sales for may years working my way up from just a normal assistance to team leader Accomplished Team leader bringing unsurpassed sales and team leadership abilities. Keeps sales staff enthusiastic with proven coaching and mentoring strategies. Highly knowledgeable about market trends and customer relation Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Education sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Dynamic Sales Team Lead with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Dynamic Senior Sales Consultant with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure Sales Lead position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I honed my abilities in doing various programs as mentioned below. • How to Build Credibility as a Leader https://www.linkedin.com/learning/certificates/5d5668f4a3a571525165df588bd5653f85bde256633e103 5B8031fb5c3596bc7 • Leadership Foundations: Leadership Styles and Models https://www.linkedin.com/learning/certificates/15f25e9b3e6f8ed09ea459522d5e00570c252d1cf8cd1f4 C3d1dc43a85753e07 • How to Be a Good Mentee and Mentor https://www.linkedin.com/learning/certificates/e0fbeef3da959e5dccb11e05ad2a47a5a82ce0805c41a 5D01ce7896e6ceb1ce0 • Managing for Results https://www.linkedin.com/learning/certificates/ae00c2e38123e8d43cce9379838dc4fd146255045e6776 E29756c22953cbde75 • Active Listening: The Secret to Effective Communication https://www.linkedin.com/learning/certificates/123f0ea9fd3a03998cee71c61df4dc6388df4e06e91e2e0 20Da09876ebbc0709 • Sales Pipeline Management https://www.linkedin.com/learning/certificates/a2b9f7583c75e7417f8b03bc0db41b1438472362c3c31e B475c09af99b8e70ee . Other Programs I have completed include. • Microsoft Office Proficient 2021 • Office Management 2022 Accomplished Team Leader bringing unsurpassed sales and team leadership abilities. Keeps sales staff enthusiastic with proven coaching and mentoring strategies. Highly knowledgeable about market trends and customer relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Team Leader
Nexford University
01.2024 - Current
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Contributed to team objectives in fast-paced environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Facilitated ongoing training to keep sales team successfully closing deals
- Presented professional image consistent with company's brand values.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Built relationships with customers and community to promote long term business growth.
- Participated in store meetings and product training sessions to understand and sell items.
- Managed over 90 customer calls per day
- Active Talk time 2hours per day
- Increase my team sales by 15.7 %
- Generated advertising brochure for vendor use
- Drove store revenue by offering customers accessories and related purchases to complete selections
- Contributed to event marketing, sales and brand promotion
- Expanded market presence through strategic partnerships that led to increased referral business for the sales team
- Forecasted sales to management and collaborated to build effective sales team
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
- Negotiated prices, terms of sales and service agreements
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
- Processed and stocked merchandise in accordance with store standards
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Consulted with businesses to supply accurate product and service information
- Handled cash register operations and customer transactions to process payments
- Performed inventory control procedures to manage stock
- Met existing customers to review current services and expand sales opportunities
- Supported stores conducting sales promotions and special events
- Built relationships with customers and community to promote long term business growth
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
- Optimized pricing strategies based on competitive analysis, resulting in improved profitability without sacrificing market share
- Collaborated with marketing teams to create targeted campaigns that generated quality leads for the sales team to pursue
- Developed, maintained and utilized diverse client base
- Streamlined internal processes for increased efficiency in managing sales leads, proposals, and contracts
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines
- Built diverse and consistent sales portfolio
- Expanded company customer base and cemented market presence by implementing strategic sales plans
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Contributed to successful daily upkeep of warehouse inventory tracking
- Gained extensive knowledge in data entry, analysis and reporting
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Application Specialist
Nexford University
03.2022 - Current
- Provided training and support to end-users, ensuring smooth adoption of new technologies.
- Mentored junior team members in both technical skills development as well as adherence to company values and best practices.
- Designed and developed analytical data structures.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Contributed to sales growth by demonstrating product expertise during client presentations and negotiations.
- Developed customized solutions for clients, resulting in increased satisfaction and retention rates.
- Created proofs of concept for innovative new solutions.
- Reduced project timelines by effectively managing resources and prioritizing tasks based on urgency and importance.
Sales Executive
Skills Academy
01.2018 - 02.2022
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Participated in industry trade shows, representing the company professionally and generating valuable leads for future business growth.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Mentored junior sales representatives, providing ongoing coaching to improve their performance.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Developed strong rapport with customers and created positive impression of business.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needsrequirements.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
- Provided professional services and support in a dynamic work environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
Education
High School Diploma -
Ekurhuleni East College Management
Springs, South Africa 04.2001 -
Skills
Sales Coaching
Efficient sales transactions
Customer care
Active Listening
Interpersonal Communication
Sales Promotions
Analytical Thinking
Effective Communication
Product Merchandising
Staff Training and Development
Performance Assessment
Problem-Solving
Sales strategy
Goal-Oriented
Analytical Skills
Attention to Detail
Client acquisition
Shift Scheduling
Flexible Schedule
Excellent Communication
Problem-solving abilities
Motivation Techniques
Decision-Making
Sales Forecasting
Multitasking
Meeting Sales Goals
Time management abilities
Task Prioritization
Sales Techniques
Negotiation
Reliability
Self Motivation
Team Leadership
Positive Customer Experience
Relationship Building
Team Collaboration
Problem-solving aptitude
Time Management
Sales strategy development
Stress Management
Sales initiatives
Persistent and Resilient
Adaptability
Written Communication
Sales pitching
Professional Demeanor
Assignment Delegation
Customer Needs Assessment
Professionalism
Customer Service
Bilingual
Sales Training
Team Management
Sales Coaching
Cash Flow Management
Client Relationship Management
Order Processing
Payment Processing
Retail Store Operations
Account Management
Account Servicing
Visual Displays and Presentations
Territory Management
POS System Operation
MS Office Applications
Billing and Collections
Brand Promotion
Loss Prevention
Pricing and Labeling
Cash Handling
Contract Negotiation
Schedule Preparation
Lead Generation
Inventory Oversight
Cash Handling Accuracy
Trade show representation
Point of sale operation
Opening and closing procedures
Stock management
Inventory and Stocking
Processing payments
Staff Supervision
Consultative Sales Techniques
Food safety and sanitation
Product Promotions
Inventory Control
Merchandise displays
POS Systems
Accomplishments
- Supervised team of 11 staff members.
- Achieved KPI/CRM TRGETS by completing sales with accuracy and efficiency.
- Achieving sales Targets through effectively helping team members reaching there sales target.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
I'm a positive person and always find ways to overcome a challenge/obstacle that can hamper me from reaching target
Used to working UK/USA time zones and a 12hour shift
Being motivated se3lf driven and working remotely proves I can work without supervision
I started my career in sales as an assistant and worked myself up to Team leader
My average call outreach is 100+ calls per day with an average of 120 minutes of talk time
Making my sales target 12 months in a row
Leading my team gives me great sanctification especially when one of my members i inherent is on PIP and to see that person develop into an excellent salesperson
Clear understanding of how CRM /KPI WORKS potential
Love sales
Certification
Nexford University
Interests
Education
Reading
Self improvement courses
Gardening swimming reading
In my free time i love working ion the garden as this makes me calm and i switch of from all the rest and one with nature
Swimming in the morning makes me feel alive and a boost of energy
Love reading self improvement material and others sales seminars
Timeline
Sales Team Leader
Nexford University
01.2024 - Current
Application Specialist
Nexford University
03.2022 - Current
Sales Executive
Skills Academy
01.2018 - 02.2022
High School Diploma -
Ekurhuleni East College Management
04.2001 -