Barista
Beacon Bay Country Club
11.2024 - 01.2025
- Cleaned counters, machines and utensils daily.
- Operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Helped management keep adequate supply on hand by notifying of shortages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
