Daniel Beukes
Brackenfell
Summary
As a current manager, previous bartender and cook, I have picked up many skills and habits that I can use in most if not all service industry positions.
Though I am still young and know I still have much more to learn, I have always tried to better myself at my work and everyday tasks. I have worked in the service industry almost exclusively, but have done many odd jobs related to many different things throughout the years. Thus feel like I can do whatever I set my mind to with drive, eagerness and a passion to learn.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Manager on Duty
Italoven Pizaria
06.2022 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
Bartender
River Bar Pub And Grill
02.2020 - 04.2022
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Mixed unique and interesting cocktails passion,including bar specials.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Excellent communication skills, both verbal and written.
- Prepared garnishes by evenly slicing and pitting fruits.
Line Cook
Fat Mans Corner
01.2018 - 06.2019
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Produced adequate amounts of mise en place to make meal preparation easier.
- Plated and presented all dishes to match established restaurant standards.
- Contributed to menu planning and development
Education
High School Diploma -
Bellville Highschool
Bellville 04.2001 -
Skills
- Team Collaboration
- Food and Beverage Upselling
- Food station setup
- Multitasking
- Relationship Management
- Suggestive Selling
- Self Motivation
- Point of sale operation
- Guest Relations Management
- Personnel Training
- Conflict and Complaint Resolution
Timeline
Manager on Duty
Italoven Pizaria
06.2022 - Current
Bartender
River Bar Pub And Grill
02.2020 - 04.2022
Line Cook
Fat Mans Corner
01.2018 - 06.2019
High School Diploma -
Bellville Highschool
04.2001 -
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