Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Leatita Nieuwoudt

Administration
Weltevredenpark

Summary

Accomplished and versatile Management and Administrative Professional with extensive experience in driving operational efficiency and delivering exceptional service. Skilled in communication, interpersonal relations, analytical problem-solving, and leadership. Proven ability to thrive in fast-paced, deadline-driven environments, working both independently and as part of a team. Demonstrated initiative, time management, and a strong commitment to exceeding goals. Proficient in office software, with excellent telephone etiquette and a reputation for building strong, collaborative relationships. Dedicated, reliable, and results-oriented, consistently striving to contribute beyond expectations and establish trust within the team.

Overview

23
23
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Administrative Officer

Usb & More
07.2023 - Current
  • Tracking and reconciling quotes, invoices, and payments.
  • Managing supplier accounts and staff support.
  • Handling Facebook marketing, email ads, community engagement, and complaint resolution.
  • Creating content using Canva and updating website content and prices.
  • General administrative tasks, including reconciling payments and complaint management.

Human Resource Manager

Undisclosed Company
06.2021 - 11.2021
  • Managing company staff, including coordinating and supporting the recruitment process
  • Onboarding newcomers to the company
  • Determining suitable salaries and remuneration
  • Providing the necessary support systems for payroll requirements
  • Developing adequate induction and training
  • Supporting employee opportunities for professional development
  • Managing succession planning of staff
  • Assisting with the performance management and review process

Administrator

Classic Motors
09.2020 - 03.2021
  • Capture invoices into QuickBooks and filing them
  • Keeping staff files current and up to date.
  • Signing up all new staff on contracts.
  • Loading all new staff and updating current staff details into QuickBooks.
  • Doing stock take, salary, and deductions for staff.
  • Capturing, updating and confirming clients details and bookings
  • Invoicing clients.
  • Receiving of payment
  • Follow up on debtors and creditors
  • Answer the phone, greet personal and telephone callers, find out the nature of their inquiry.
  • Changing phone messages.
  • Manage office equipment - printer, scanner, telephone system, Alarm, internet, and report faults
  • In charge of the Petty Cash.
  • Tagging and updating the keys and Register.
  • Carry out word processing, filing, bookkeeping, and banking as required.
  • Buying and ordering stationery, groceries, and office supplies.
  • Keeping the office neat and all filing up to date

Customer Support Team Leader

Undisclosed Company
02.2018 - 06.2019
  • Support the company's customer service activities by directing and overseeing team members
  • Training new staff by and getting new team members up to speed on duties and expectations.
  • Handling of daily operations making sure correct procedures is followed and routinely
  • Give direction to staff members on what to do and how to improve.
  • Evaluating team and individual employee's performance.
  • Assisting management with tasks such as scheduling, new initiatives, reward programs, and preparation for meetings.
  • Capturing, updating and confirming of info on to spreadsheets
  • Invoicing clients.
  • Keeping the office neat and tidy and all filing up to date

Administrator

Mike's Kitchen
11.2015 - 12.2016
  • Capture invoices onto the Pilot System and filing them
  • Keeping staff files current and up to date.
  • Signing up all new staff on contracts.
  • Loading all new staff and updating current staff details on Pilot.
  • Doing stock variances and deductions for staff.
  • Checking Cash up and capturing info onto staff spreadsheets
  • Capturing, updating and confirming reservations
  • Invoicing clients.
  • Keeping the office neat and tidy and all filing up to date.

Receptionist

Eagle Canyon Properties
03.2015 - 10.2015
  • Answer the phone, greet personal and telephone callers, find out the nature of their inquiry.
  • Changing door and phone messages.
  • Manage office equipment - printer, scanner, telephone system, Alarm, internet, and report fault
  • In charge of the Petty Cash.
  • Tagging and updating the key Register.
  • Carry out word processing, filing, bookkeeping and banking as required.
  • Buying and ordering stationery, groceries and office supplies.
  • Loading of property information on to websites, and update office listing.

Accounts Administration and Assistant Controller

Northcliff Health and Squash Club
09.2011 - 03.2015

Casual to Store Manager

Verimark
01.2008 - 01.2010

Assistant Branch Manager

MVC Maintenance and Repair (Kirby)
02.2008 - 09.2008

Accounts Administration and Assistant Controller

Northcliff Health and Squash Club
02.2006 - 02.2008

Beautician

The Beauty Practice
03.2002 - 12.2005

Education

Diploma in Leadership and Management -

Shaw Academy
01.2018 - 12.2018

Diploma in Digital Marketing - undefined

Shaw Academy
01.2017 - 12.2017

Beauty Course - undefined

Lin-Marie Beauty School
01.2002 - 12.2002

National Senior Certificate - undefined

Hoërskool Pietersburg
01.2001 - 12.2001

Skills

  • Organization & Time Management
  • Communication Skills
  • Office management
  • Documentation and control
  • Data acquisition

Timeline

Administrative Officer

Usb & More
07.2023 - Current

Human Resource Manager

Undisclosed Company
06.2021 - 11.2021

Administrator

Classic Motors
09.2020 - 03.2021

Customer Support Team Leader

Undisclosed Company
02.2018 - 06.2019

Diploma in Leadership and Management -

Shaw Academy
01.2018 - 12.2018

Diploma in Digital Marketing - undefined

Shaw Academy
01.2017 - 12.2017

Administrator

Mike's Kitchen
11.2015 - 12.2016

Receptionist

Eagle Canyon Properties
03.2015 - 10.2015

Accounts Administration and Assistant Controller

Northcliff Health and Squash Club
09.2011 - 03.2015

Assistant Branch Manager

MVC Maintenance and Repair (Kirby)
02.2008 - 09.2008

Casual to Store Manager

Verimark
01.2008 - 01.2010

Accounts Administration and Assistant Controller

Northcliff Health and Squash Club
02.2006 - 02.2008

Beautician

The Beauty Practice
03.2002 - 12.2005

Beauty Course - undefined

Lin-Marie Beauty School
01.2002 - 12.2002

National Senior Certificate - undefined

Hoërskool Pietersburg
01.2001 - 12.2001
Leatita NieuwoudtAdministration