Summary
Overview
Work History
Education
Skills
Photography
Additional Information
Timeline
Hi, I’m

Danette Small

Admin Clerk
Danette Small

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
years of professional experience

Work History

Altas Tuisgebak

Quality Control Inspector
05.2023 - 01.2024

Job overview

  • Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Communicated with production team members about quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Resolved customer complaints by investigating problems and developing solutions.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Recorded inspection and test results on data sheets.
  • Sampled products to verify compliance with standards
  • Examined products for imperfections and defects.
  • Provided feedback to production team regarding product quality.
  • Investigated customer complaints to take necessary corrective actions.




Reference: Herman Dempers 021 905 8487

Jackie Cloete 071 133 4298

Reason for leaving: Insufficient work conditions

NDK School Of Dance

Administration Clerk
08.2022 - 04.2023

Job overview

  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
  • Optimized inventory control procedures to prevent supply shortages while reducing storage costs in the process.
  • Maintained open lines of communication between departments through effective liaison duties that fostered collaboration efforts.
  • Supported executive staff by drafting correspondence and preparing presentation materials for meetings, conferences, or other events.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Executed record filing system to improve document organization and management.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Backstage performance help.




Reference: Nicole de Klerk 084 370 4703

Reason for leaving: Career change

Taxidermy Co

Administrative Clerk
09.2016 - 04.2017

Job overview

  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Created and maintained databases to track and record customer data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Creating and maintained excel spreadsheets.




Reference: Antoinette Fuchs 072 545 8436

Reason for leaving: (Remote work) Parental leave

Mr Bolt And Nut

Administrative Assistant
08.2009 - 12.2014

Job overview

  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Created and maintained databases to track and record customer data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.




Reference: Shirley Moses 021 511 9805

Reason for leaving: Achieve more experience in different fields

Unique Hydra Ltd

Configuration Controller Assistant
06.2008 - 04.2009

Job overview

  • Ensured proper version control for all design documents, minimizing confusion among project team members.
  • Coordinated engineering review boards to facilitate efficient decision-making regarding proposed configuration changes.
  • Served as a liaison between Configuration Control and other functional areas, fostering collaboration and information sharing across departments.
  • Streamlined workflow for better efficiency within the Configuration Control department.
  • Managed multiple projects concurrently, ensuring timely delivery and stakeholder satisfaction.
  • Reduced errors in configuration data by conducting thorough audits and implementing corrective actions as needed.
  • Optimized communication between various departments through regular status updates on configuration control activities.
  • Logged, filed and tracked drawings, documents, lists and other items.
  • Used basic engineering design drawings, parts lists, codes or other items to create and document baselines.
  • Offered basic clerical support to configuration management operations.
  • Prepared and submitted project invoices for review and approval.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Monitored and tracked project progress to support timely completion.
  • Updated customers and senior leaders on progress and roadblocks.
  • Wrote, updated and maintained project documentation.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Developed and maintained filing systems to facilitate easy access to information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.




Reference: Andre Basson 021 534 3600

Reason for leaving: End of contract

S & M Unitek Engineering

General Administrative Assistant
10.2006 - 11.2007

Job overview

  • Streamlined office operations by efficiently organizing and maintaining filing systems.
  • Maximized productivity with proficient use of Microsoft Office Suite for various tasks.
  • Facilitated timely completion of projects by providing essential administrative support to cross-functional teams.
  • Contributed to a well-organized workspace through diligent maintenance of office supplies inventory.
  • Increased customer satisfaction by professionally handling inquiries and resolving issues through phone, email, and in-person interactions.
  • Ensured accurate recordkeeping by diligently updating databases with relevant information.
  • Maintained strict confidentiality while handling sensitive documents and proprietary information.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.




Reference: Doug Borain 083 417 2086

Keith Fridey 072 246 1979


Reason for leaving: Insufficient work conditions

Education

Standerton High School
Standerton

High School Diploma
04.2001

University Overview

Skills

Travel Coordination

Photography

Photography

Nature photography is what i love most. It forces you to slow down and appreciate the beauty around you.

No matter the colour of your skin or the language you speak, When the sun shines thru the trees and the blue sky makes you dream away, it's the one place in life where you can be yourself.

Additional Information

Additional Information

Date of Birth: 2 October 1988

ID Number: 8810020040089

Marital Status: Divorced

Nationality: RSA

Passport: RSA

Drivers License: Code EB (Automatic)

Language: Afrikaans and English

Hobbies: Photography, Gardening and traveling

Timeline

Quality Control Inspector
Altas Tuisgebak
05.2023 - 01.2024
Administration Clerk
NDK School Of Dance
08.2022 - 04.2023
Administrative Clerk
Taxidermy Co
09.2016 - 04.2017
Administrative Assistant
Mr Bolt And Nut
08.2009 - 12.2014
Configuration Controller Assistant
Unique Hydra Ltd
06.2008 - 04.2009
General Administrative Assistant
S & M Unitek Engineering
10.2006 - 11.2007
Standerton High School
High School Diploma
04.2001
Danette SmallAdmin Clerk