Hubspot
Hi, I’m
Damian Singer
Sales And Customer Success Leader
Cape Town
If you really look closely, most overnight successes took a long time.
Steve Jobs
Summary
Experienced Business Development Manager and Talent Acquisition Specialist focused on technology roles in the legal technology sector. Proven track record as a Customer Success Director, leveraging sales and sales development expertise. Recognized as a rising star and the first to complete Roomraccoon's gold training program. Achieved exceptional results as Head of Sales Development, generating €650K in SQL leads and surpassing upsell targets while leading the Customer Success team. Committed to continuous learning and professional growth, ambitious to progress towards a VP of Sales role.
Overview
11
years of professional experience
5
years of post-secondary education
2
Languages
Work History
Novum Global
Business Development Manager | Talent Acquisition
05.2024 - Current
Job overview
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Roomraccoon
Director of Customer Success
01.2023 - Current
Job overview
- Achieve sales goals and service targets by cultivating and securing customer relationships.
- Implemented systems and procedures for the department in different aspects.
- Engaged in product training, demonstrations, consumer awareness of product, branding and acquisition initiatives to raise customer adoption and revenue for RoomRaccoon.
- Recruiting, interviewing and hiring of team members on a global scale.
- Resolving problems with high-profile customers to maintain relationships and increase return on investment with our customer base.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Achieved € 125 K the first Quarter with only 4 CSM's. Ensuring that target was reached at 110%.
Roomraccoon
Head of Sales Development
01.2022 - 01.2023
Job overview
- Formulated a well-defined action plan to prioritise potential clients and achieve KPI's
- Developed useful pricing models to maximize profit margins and generate leads
- Trained and mentored sales personnel to apply best practices and techniques
- Built a diverse sales pipeline to exceed quota targets
- Collaborated with entire sales, marketing and other internal teams to meet shared goals
- Developed and implemented successful sales strategies to drive growth and exceed revenue targets
- Implemented Salesloft within 3 weeks and was the project lead.
- An average of € 600 K SQL'd leads per quarter for the sales team with a 15% close rate.
Growthonics
Head of SDRs
06.2021 - 03.2022
Job overview
- Completing admin, recognising discrepancies in the team and promptly addressing for resolution.
- Cultivating interpersonal skills by building positive relationships with others.
- Adapting to ever changing software changes for the role.
- Managing projects from concepts to completion with the team.
- Scheduled and led department staff meetings, workshops and functions.
- Cultivated productive relationships with account contacts to maximize client retention.
- Helped ensure that SDR Team and CSM Team were aligned on what the client's needs were.
- Implemented a KPI system to ensure Clients received Value out of the service
Education
University of Pretoria
LLB from LAW
01.2007 - 01.2012
University of Cape Town
from Sales Management Course
04.2023 - 08.2023
Skills
Team leadership
Software
Salesloft
Apollo
Vidyard
GSuites
TeamTailor
SQL
Timeline
Business Development Manager | Talent Acquisition
Novum Global
05.2024 - Current
University of Cape Town
from Sales Management Course
04.2023 - 08.2023
Director of Customer Success
Roomraccoon
01.2023 - Current
Head of Sales Development
Roomraccoon
01.2022 - 01.2023
Head of SDRs
Growthonics
06.2021 - 03.2022
University of Pretoria
LLB from LAW
01.2007 - 01.2012
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