Damian Naidoo

• Developed knowledge of purchasing software and medication tracking software by assisting with pharmaceutical purchases and deliveries.
• Operated automated pharmacy storage and dispensing system correctly and safely.
• Communicated with medical offices to obtain refills on patients' behalf.
• Produced dispensing labels using pharmacy computer system without error.
• Identified and counted drugs for new prescriptions, refills and clinical trials under pharmacist supervision.
• Opened incoming supplies and stocked in correct locations.
• Prepared medication labels with item name and quantity.
• Entered current customer, payment and inventory information into system.
• Provided friendly and attentive service by promptly responding to customer enquiries and following up on medical order requests.
• Restocked shelves and prepared expired drugs for return.

• Compiled reports detailing campaign performance and customer engagement trends.
• Designed and oversaw marketing events for advertising, promotion and reputation development.
• Created content to support key events and product launches, monitoring metrics to inform future strategy.
• Executed social media content, liaising with internal departments for content ideas.
• Improved website content, traffic and conversion to support business growth and sales.
• Used data to build strategies for targeting specific markets and consumer demographics.
• Identified market gaps for new and updated products and services.
• Monitored consumer patterns, anticipating changes and maintaining marketing strategy relevance in dynamic landscape.
• Reviewed sales data to forecast market trends and adapt marketing strategies.
• Prepared Powerpoint presentations to convey new ideas, status updates and campaign pitches.
• Wrote professional business correspondence, set up spreadsheets and created presentations.
• Managed social media engagement with timely respondes to messages and comments across all platforms.
• Created and scheduled daily content across Instagram, TikTok and Twitter, in line with strategic marketing plans and themes.
• Wrote copy for advertisements, email communications and media used in advertising.

Key Responsibilities:

• Receive, load and unload stock from manufacturers and wholesalers
• Check for expired medicines
• Dispense medication under supervision of the responsible pharmacist
• Ordering stock
• Use store computer system to generate label and stock lists
• Pre-pack, assemble and label medicine
• Sell Over The Counter medicines
• Help in maintaining reasonable dispensary stock levels
• Take down minutes in minutes in meetings
• Manage cash register
• Merchandising
• Count stock
• Provided friendly and attentive service by promptly responding to customer enquiries and following up on medical order requests.
• Remained up-to-date in latest pharmacy guidelines and best pharmacy practices, maintaining outstanding customer satisfaction.
• Maximised sales through effective merchandising, providing excellent healthcare advice and achieving notable customer service.