Summary
Overview
Work History
Education
Skills
Software
Timeline
Work Availability
Accomplishments
Certification
Dakalo Nyase

Dakalo Nyase

Claims Consultant/Administrator
Johannesburg

Summary

Dedicated and detail-oriented Claims Assessor with over 2 years of experience in reviewing, evaluating, and processing insurance claims. Skilled in assessing claims for accuracy, completeness, and compliance with regulations. Adept at conducting investigations, negotiating settlements, and providing exceptional customer service. Proven track record of efficiently managing claim files and ensuring timely resolution. Possess strong administrative skills, including data entry, record keeping, and report generation. Seeking to leverage expertise in claims assessment and administrative proficiency

Overview

4
4
years of professional experience
1
1
Certificate
4
4
Languages

Work History

Intern/Administrator

GIB Insurance Brokers
Sandton Illovo
10.2023 - Current
  • Assisted in the preparation of insurance reports, ensuring compliance with company standards.
  • Created and delivered presentations for internal meetings and client pitches.Conducted due diligence and auditing tasks to support the finance team.
  • Managed reception duties, including answering calls, greeting visitors, and scheduling appointments.
  • Assisted the marketing department in executing campaigns and tracking their success.
  • Utilized Integrity software for various administrative tasks.Prepared and bound documents.

Claims Assessor (Leaner)

Hollard Life Solutions
Parktown Johannesburg
02.2022 - 01.2023
  • Effectively managed high-pressure situations during peak periods of claims activity while maintaining professional demeanor.
  • Review insurance claims to determine coverage, validity, and extent of damage.
  • Analyse policy information and applicable laws to ensure claims are processed accurately.
  • Communicate with policyholders, claimants, and other relevant parties to gather information to resolve claims efficiency.
  • Provided exceptional customer service by responding to client’s inquiries, and guiding claimants through.

Assistant Senior Supervisor

Gauteng Department Of Education
Johannesburg
06.2020 - 07.2021
  • Supervised a team of teacher’s Assistants, providing guidance, support, and training to ensure they effectively supported classroom activities.
  • Coordinated schedules and assignments for teacher’s assistants to meet the needs of teachers and students.
  • Conducted regular performance evaluations of teacher’s assistants and provided feedback for their professional development.
  • Collaborated with school administration and teachers to address issues or concerns related to the performance of teacher’s assistants.
  • Implemented strategies to improve the effectiveness and efficiency of the teacher’s assistant’s team.
  • Maintained records of teacher’s assistant’s attendance, performance, and training activities.

Education

Long Term Insurance - Insurance

Faisit, Johannesburg
2023

National Senior Certificate -

Guvhukuvhu Secondary School, Thohoyandou
01.2017

Skills

Software

Integrity software

MIP software

Avaya

Microsoft office

Timeline

Intern/Administrator - GIB Insurance Brokers
10.2023 - Current

Class of business- Commercial an personal lines

02-2023
Claims Assessor (Leaner) - Hollard Life Solutions
02.2022 - 01.2023
Assistant Senior Supervisor - Gauteng Department Of Education
06.2020 - 07.2021
Faisit - Long Term Insurance , Insurance
Guvhukuvhu Secondary School - National Senior Certificate,

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of 12 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.

Certification

Class of business- Commercial an personal lines

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Dakalo NyaseClaims Consultant/Administrator