Dakalo Matodzi
Banker
Johannesburg
Summary
Driven by a goal-oriented mindset, I excelled at Capitec Bank as a Client Care Agent, enhancing customer satisfaction through effective problem-solving and superior service support. My expertise in customer service and recordkeeping, coupled with a talent for polite communication, significantly contributed to the company's objectives.
Overview
3
3
years of professional experience
Work History
Agent: Client Care
Capitec Bank
04.2022 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Education
High School Diploma -
Lwamondo High School
Lwamondo 04.2001 -
Skills
Customer service and care
Problem-solving skills
Polite communication skills
Service support
Ensuring customer satisfaction
Goal-oriented mindset
Recordkeeping proficiency
Timeline
Agent: Client Care
Capitec Bank
04.2022 - Current
High School Diploma -
Lwamondo High School
04.2001 -
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