Dagmar De Souza
Creditors Clark & Book Keeper
Pretoria,GP
Summary
Dynamic professional with extensive experience at Turnstar Systems (Pty) Ltd, excelling in credit analysis and debtor communication. Proven track record in enhancing creditor-client relationships and achieving timely collections. Adept at problem-solving and fostering teamwork, driving efficiency and compliance in credit management while mentoring junior staff for high performance.
Overview
43
43
years of professional experience
Work History
Creditor Department Head
Turnstar Systems (Pty) Ltd
08.2009 - 12.2022
- Improved creditor-client relationships by effectively managing a large portfolio of accounts and promptly addressing concerns.
- Ensured compliance with relevant regulations and industry best practices, staying up-to-date on changes affecting the credit industry.
- Participated in regular audits of internal processes to enhance efficiency within the department while maintaining accuracy standards.
- Maintained accurate records of all credit-related activities, facilitating efficient reporting and analysis for management review.
- Prevented fraud losses through vigilant monitoring of suspicious activity on creditor accounts, initiating investigations when needed.
- Achieved timely collections by consistently monitoring outstanding debts and communicating with debtors professionally.
- Worked closely with sales teams to ensure seamless communication regarding client accounts, enabling better overall service delivery.
- Provided training and mentorship to junior team members, sharing expertise in credit management practices to build a high-performing team environment.
- Managed Imports Activities including customs clearance, Consignments that required either Sea Freight or Air Freight; ensuring that the tariff is correct and avoiding overcharges in Duty and VAT.
Book Keeper
Galaxy Electro-Mining Manufacturers
02.2008 - 06.2008
- Posted daily receipts and payments in accordance with corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Book Keeper
Berzack Brothers (Pty) Ltd
05.2005 - 12.2006
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Maintained and processed invoices, deposits, and money logs.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Book Keeper & Branch Manager
Berzack Brothers (Pty) Ltd
03.1980 - 04.2005
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Education
No Degree - Payroll
Pastel Evolution
Johanneesburg 04.2001 -
Skills
Recovery strategies
Documentation review
Credit analysis
Portfolio management
Dispute resolution
Cash flow management
Industry regulations
Payment processing
Credit control
Credit counseling
Debtor communication
Sales experience
Financial acumen
Teamwork
Credit reports
Customer service
Problem-solving
Time management
Problem-solving abilities
Data entry
Multitasking Abilities
Computer literacy
Excellent communication
Document preparation
Self motivation
Critical thinking
Organizational skills
Attention to detail
Analytical thinking
Timeline
Creditor Department Head
Turnstar Systems (Pty) Ltd
08.2009 - 12.2022
Book Keeper
Galaxy Electro-Mining Manufacturers
02.2008 - 06.2008
Book Keeper
Berzack Brothers (Pty) Ltd
05.2005 - 12.2006
No Degree - Payroll
Pastel Evolution
04.2001 -
Book Keeper & Branch Manager
Berzack Brothers (Pty) Ltd
03.1980 - 04.2005