Maphure Mogoba
Polokwane
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Learnership in Agric Sales and Services
Food Lovers Market
10.2023 - 05.2024
- Captured and batched leave applications.
- Conducted pre-engagement processes for Independent Contractors (HR22s).
- Created, checked, and released contracts for freelancers.
- Prepared and batched repeat fees, labour broker, and special payment requests.
- Resolved salary and tax-related queries effectively.
- Ensured full compliance with laws, PFMA, and internal finance policies.
- Advised staff on policy updates and payroll procedures.
- .Cultivated strong client relationships through exceptional after-sales service, enhancing customer loyalty.
Retail Sales Associate
Markham
12.2018 - 12.2018
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Developed engaging sales pitches to promote products and services of company.
- Provided accurate quotes and price information to inform customer decision-making.
- Responded to all Independent Contractor-related queries.
- Maintained confidentiality of payroll operations and financial data.
- Acted as liaison between payroll, HR, and medical aid providers.
- 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Education
National Diploma In Financial Accounting -
Boston City Campus
Polokwane06.2018
Grade 12 -
St Marks College
Jane Furse11.2013
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Multitasking
- Computer skills
Education
other,other
Core Competencies
- Payroll Administration (SAP)
- Salary & Benefits Management
- Medical Aid Processing
- Independent Contractor Contracts
- Leave Management & Reporting
- Taxation & Fringe Benefits
- PFMA Compliance
- Financial Confidentiality
- Stakeholder Communication
- Accuracy & Attention to Detail
- SAP Payroll
- MS Office Suite (Excel, Word, Outlook)
- ACB/Banking Systems
- Report Generation & Analysis
Timeline
Learnership in Agric Sales and Services
Food Lovers Market
10.2023 - 05.2024
Retail Sales Associate
Markham
12.2018 - 12.2018
National Diploma In Financial Accounting -
Boston City Campus
Grade 12 -
St Marks College
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