Simphiwe Funeka
Information Technology
PIETERMARITZBURG
Summary
Highly motivated IT professional with a strong foundation in systems administration, network server management, and troubleshooting. Proven ability to optimize IT infrastructure and drive organizational success. Backed by a Diploma in IT Management (Cum Laude) and an Advanced Diploma in Information Technology Service Management. Currently pursuing a BSc Hons in Computing to further enhance my skillset. Actively expanding knowledge through the IT Professional Certificate program, with certifications in A+, N+, Azure Administration, and pursuing industry-recognized credentials like Security+, CCNA, and more. Eager to contribute to a dynamic IT environment and deliver exceptional customer service
Overview
2
2
year of professional experience
3
3
Certifications
8
8
years of post-secondary education
Work History
ICT System Administrator
KZN Department of Health
09.2023
- Provide Support to 3 Hospitals, King Dinuzulu Hospital Complex, McCord Hospital and Emmaus Hospital
- Setup of Basic ICT Equipment, ICT Systems Training Support, Incident Management, Management Reporting
Intern (System Development and Administration)
KwaZulu-Natal Department of Education
04.2022 - 08.2023
- Develop and maintain information systems, focusing on SQL databases
- Provide systems support, troubleshoot database errors, and provide training on department systems.
Education
Bachelor of Science Honours in Computing - Information Systems
University of South Africa
Durban, South Africa 01.2024 - Current
Advanced Diploma in Information Resources Management - IT Service Management
University of South Africa
Durban, South Africa 01.2023 - 04.2024
Diploma in Information Technology Management - Information Technology
Rosebank College
01.2019 - 04.2021
No Degree -
Alexandra High School
Pietermaritzburg, South Africa 04.2014 - 04.2018
Skills
Communication
Computer Literacy
Interpersonal Relations
Problem Solving
System Administration
Systems Development
Competent in utilizing relevant software and tools for information resource management
Network management and administration
Database design and administration
Time Management
Introduction to Project Management
Research
User account management
Familiarity with COBIT framework for effective IT governance
Knowledge of managing and maintaining ICT services within an organization
System analysis and design
Cybersecurity and data protection
Computer Skills
Office 365 Software Proficiency
Multitasking
Fluent in English and IsiZulu
Good Telephone Etiquette
Remote Office Availability
Calm Under Pressure
Certification
Certificate of Successful Completion, Writing for Government: Basic Writing Skills - 2022/23, ZS1kso4orD
Home Languages
IsiZulu
Driver License
10 C1, 2023000011H2, 03/14/23 - 03/13/28
Availability To Relocate
Yes
Personal Information
- Date of Birth: 08/04/00
- Gender: Male
- Nationality: South African
- Marital Status: Single
Knowledge
- Theory, principles, and practices of systems, applications development, and data analysis
- Database design in Microsoft Access, Microsoft SQL Server, and MySQL Server
- Visual Studio and other IDEs
- Microsoft Office Products, Microsoft Visio, Microsoft Project, and Adobe Flash
- Operating systems and programming languages such as C#, VB.Net, ASP.Net, JavaScript, Java, and PHP
- Public Service Act
- Public Finance Management Act 1999
- Batho Pele Principles
References
- Miss Mbali Mzolo, ICT System Administrator: Team Leader, KZN Department of Health, Pietermaritzburg, 078 867 0026, 0827524857, Mbali.Mzolo@kznhealth.gov.za
- Mr. Khulasande A Cebekhulu, Desktop Technician, KZN Department of Health, Durban, 066 053 2182, 031 242 1277, Khulasande.cebekhulu@kznhealth.gov.za
- Mr. Sandile S Dlalisa, Assistant Director: Systems Development and Administration, KwaZulu-Natal Department of Education, Pietermaritzburg, 067 868 9707, 033 264 1510, Sandile.dlalisa@kzndoe.gov.za
- Ms Phumzile Didi, Senior Admin Clerk, KwaZulu-Natal Department of Education, Pietermaritzburg, 083 310 4123, 033 264 1510, Phumzile.Didi@kzndoe.gov.za
- Mr. Isaac M Zuma, Assistant Director: Reporting and LURITS, KwaZulu-Natal Department of Education, Pietermaritzburg, 061 406 6844, 033 264 1528, Isaac.Zuma@kzndoe.gov.za
- Miss Nokubonga Ngwane, Programme Co-coordinator, Rosebank College, 060 415 1297, 033 101 0117, nngwane@rosebankcollege.co.za
Training
05/01/22, 06/01/22, E-Submission, Received comprehensive training in utilizing and providing support for e-submission, a web application used by the Department of Education for electronic submission of various documents. This system has been widely adopted by multiple government departments, both historically and presently. Through my training, I have gained proficiency in navigating the e-submission platform, assisting end users with their submissions, and resolving any related technical issues. I am well-equipped to contribute to the smooth operation of e-submission processes and ensure efficient and accurate electronic document management.
Timeline
Bachelor of Science Honours in Computing - Information Systems
University of South Africa
01.2024 - Current
ICT System Administrator
KZN Department of Health
09.2023
Advanced Diploma in Information Resources Management - IT Service Management
University of South Africa
01.2023 - 04.2024
Intern (System Development and Administration)
KwaZulu-Natal Department of Education
04.2022 - 08.2023
Diploma in Information Technology Management - Information Technology
Rosebank College
01.2019 - 04.2021
No Degree -
Alexandra High School
04.2014 - 04.2018