Equipped with strong problem solving abilities, a deep willingness to learn, and excellent communication skills, I am prepared to contribute to team success and deliver positive results. Eager to embrace new challenges and help advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
UAT Tester
Standard Bank Group
11.2023 - 02.2025
Analyzing the business requirement
Execution of test case and logging defects
Defects reporting and management on JIRA
Integration testing and retesting defects User story Documentation on JIRA
Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
Collaborating with other testers, BAs, Developers and other experts across the business to deliver business and customer value
Provided technical support to production personnel.
SBFix application and Portal for service providers to manage all claims related work and provide feedback to the claims department
Insurance Business Intern/Claims Consultant
Standard Bank Group
09.2023 - 11.2023
Ensuring compliance with industry regulations and company policies
Discuss the claim with suppliers and repairers when necessary
Review policy need of existing clients ,make suitable recommendations based on the needs identified
Adhering to risk management rules,rating and insurance laws and regulations
Claims management and claims follow up on TCS Bancs system
Assess relevant information and make accurate decision for claim acceptance
Liaise with internal stakeholder to facilitate claim progress and completion.
Assertively and persuasively rejecting claimed incidents falling outside the confines of the policy and ensuring that the appropriate written formal communication is sent to the customer within the required time frames
Production Process Controller Trainee
Coca Cola Beverages
04.2023 - 08.2023
Conducts range of administrative and control functions in the monitoring and control pf production process plant
machine operation and control
Production line balancing , Quality tests and specifications
Bottling processes and procedures
Field Coordinator/Data Capturer
Southern Health Foundation
12.2021 - 06.2022
Managing all processes related to surveillance activities
Preparing all surveillance reports and ensuring that data is consistent
Train, supervise, monitor, and report on clinics and surveillance staff relating to the lab-based surveillance activities in the province
Transfer data from paper formats into computer files
Create spreadsheets with large numbers of figures without mistakes
Sort and organize paperwork after entering data to ensure it is not lost
Informing relevant parties regarding errors encountered Retrieve data from the database or electronic files as requested
Education
Bachelor of Commerce in Accounting -
University of Venda
07-2022
National Senior Certificate -
Mbilwi Secondary School
01.2013
Skills
Analytical and critical thinker
Adaptability
System testing
Regression testing
Jira issue tracking
Test case creation
Defect tracking
Continuous integration
Test planning
Manual testing
Reporting and documentation
Full test lifecycle
Strong written and oral communication
Proficiency with microsoft office suite
SQL
References
M.Mora, Business Development Manager, Southern Health Foundation, +27 68 015 7898
Siboniso Dlamini, ANALYST, UAT Lead, Standard Bank, +27 82 373 4466
Timeline
UAT Tester
Standard Bank Group
11.2023 - 02.2025
Insurance Business Intern/Claims Consultant
Standard Bank Group
09.2023 - 11.2023
Production Process Controller Trainee
Coca Cola Beverages
04.2023 - 08.2023
Field Coordinator/Data Capturer
Southern Health Foundation
12.2021 - 06.2022
National Senior Certificate -
Mbilwi Secondary School
Bachelor of Commerce in Accounting -
University of Venda
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