Summary
Overview
Work History
Education
Skills
Personal information
Accomplishments
References
Timeline

Cyril Machete

Pretoria,GP

Summary

Experienced Medical Administrative Professional excelling for 6+ years in digital information management, patient record maintenance, efficient appointment scheduling and insurance negotiations. Approached guest services with calm demeanor leading to unmatched patient care and customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

7
7
years of professional experience

Work History

Account ManagerPeriod

01.2023 - 06.2023
  • Responsible for Private and Government Hospitals in the Gauteng North region, Pretoria and Limpopo Regions
  • Developed a network of Neurosurgeons and Spine surgeons at George Mukhari, Steve Biko, Tembisa Hospital and surrounding private hospitals as customers
  • Portfolio includes Neurosurgery, ENT, Spine surgery, Ophthalmology, Orthopedics, General, Cardiology and Dental
  • Constant daily travel with guidance of weekly planning and reports along with a week of country travel to Limpopo region every month
  • Completion of daily planning on outlook calendar, weekly CRM update and daily quotes
  • Worked & excelled independently in all the regions alone.

Dräger South AfricaPosition
01.2021 - 06.2022
  • Portfolio included Anesthesia, Ventilation, Patient Monitoring, hospital infrastructure (Pendants, Theatre lights, & beds etc), Maternal and infant care, Emergency care, personal protective equipment and ICU & Theatre consumables
  • Proven track record with selling, training, troubleshooting on medical devices, new business development and maintaining client relationships in theatre and wards
  • Continuous professional training on product knowledge, competitor knowledge, market trends for medical devices, needs analysis for clients and internal product trainings
  • Success with selling on list price and Tender RT2 spec where needed for Clinical Engineers, Pharmacy managers, Unit Managers, nursing staff, Hospital Managers, Financial Managers, Procurement office, supply chain, doctor’s, various Surgeons and architects
  • Screening customers, providing quotes & tender information, completing admin for internal sales processes, delivery, and commissioning of equipment, providing great after sales support to customers
  • Providing installation & continuous training of staff, working alongside specific product specialist where possible, conducting webinars and workshops
  • Having the ability to face field work as per daily and weekly schedule, daily travel including country trips, being available for emergencies during on & off working hours
  • Completion and maintenance of daily & weekly reports to line managers, territory planning, planning for projects and installations
  • Completion of CRM on a weekly basis
  • Experience with achievement of Quarterly and Annual budgets
  • Strengthened communication skills through regular interactions with others

Junior Account ExecutivePeriod

3M + KCI, CoachPeriod
12.2018 - 12.2019
  • Creating and maintaining business in private hospitals in Pretoria and Johannesburg
  • Calling on General Practitioners, General surgeons, Plastic surgeons, Vascular surgeons, Orthopedic surgeons, Cardiothoracic surgeons, Obstetric and Gynecological surgeons, Pediatric surgeon, Podiatric surgeon, Urologists, Physicians, Oncologists
  • Assist Doctor or/and Private Nurse Practitioner to ensure the success of dressing implementation or changes in the hospital Theatre or wards
  • Provide in-service training and workshops for hospital employees and doctors
  • Help achieve and exceed agreed sales targets in the geographical area
  • Acquire and maintain intense knowledge of company competitor products
  • Maintain awareness of changes and developments in healthcare practices
  • Manage processes from initial order placement to final stage of collection
  • Free State Position Held Strength and Conditioning

First AiderPeriod
01.2016 - 11.2018
  • Periodization, Physical Athletic Testing, Court & gym conditioning, pre-& post game preparation, strapping, nutrition, injury prevention and handling, sports massage and setting up programs for male & female first university teams (On and off-field medical care)
  • Providing first aid to the university of the free state rugby, Netball, Basketball, soccer, Hockey, and athletics teams/games alongside the ER personnel
  • Provided professional services and support in a dynamic work environment

Education

Bachelors - Human Movement Science

University of The Free, Bloemfontein, FS
2017

High School Diploma -

HOERSKOOL PIETPOTGIETER, Limpopo
2011

Matric highest grade passed

Skills

  • Proficient with Microsoft Office (Word, Excel, and Powerpoint); and multi-line phone system
  • Outstanding written communication and editing skills (including but not limited to Business planning and Proposal writing), with a demonstrated ability to effectively communicate key findings in written work products
  • Direct marketing and medical sales
  • Ability to work in a team and manage a project independently
  • CRM
  • Exceptional networking and negotiation skills
  • Appointment scheduling
  • Spreadsheet and records management
  • Inventory stocking
  • Proficiency in workflow coordination, medical office management and correspondence management
  • Detail-oriented thinker exhibiting strong analytical and creative problem-solving skills by gathering, organizing, and interpreting data
  • Patient care and confidentiality
  • Key account management

Personal information

Nationality          South African

License status    Valid driver’s license and own vehicle

Languages         English (Native), Afrikaans (Professional), Sepedi (Native),     Setswana (Professional) and isiZulu (Professional)

Notice Period     Available Immediately

Accomplishments

  • Golden key international society, being one of the top 15% students of the University of the Free state for academic excellence and being invited to a lifetime membership
  • Achievement of all Quarterly and Annual Sales Budgets in 2021 & 2022.

References

Available upon request

Timeline

Account ManagerPeriod -
01.2023 - 06.2023
- Dräger South AfricaPosition
01.2021 - 06.2022
Junior Account ExecutivePeriod - 3M + KCI, CoachPeriod
12.2018 - 12.2019
- First AiderPeriod
01.2016 - 11.2018
University of The Free - Bachelors, Human Movement Science
HOERSKOOL PIETPOTGIETER - High School Diploma,

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Cyril Machete