Ensure Customer service excellence in my department
Shrinkage Action Plan
Count- monitor
Gap Scan
Weekly shrinkage Plan
Staff Communication - Training
BMC- Vendor Count
Negative Feedback- Count Monitor
Dispo Maintenance- Count Monitor
High Risk Vendor
Sales Performance which includes (Weekly sales, Monthly sale, House brand and Sales, VPI- Volume Producing items, Discounted stock, Aged Stock)
Conduct daily floor walks in respected ales of responsibilities (In order to maintain the standard required from team members)
Issue PDR (Plan, DO, REVIEW) to respective departmental team members
DUTIES AT STORM DISTRIBUTION
Ensure Customer service excellence in my department
Placing orders
Solving back order problems
Dispo discrepancy investigation
Dispo Maintenance - count monitor
Sales Performance which includes (Weekly sales, Monthly sales, House brand and Sales, VPI- Volume Producing items, Discounted stock, Aged Stock)
Staff training for products in my department
Train clients on the use and procedures of my products
Follow up to ensure correct use of product post training
Building Relationships with Sales Managers and Branch Managers
Duties pertaining to sales, example daily planning and feedback on the day, follow ups with clients where needed to secure the sales, cold calling
Logistics Supervisor
Eliminating Dead Stock
Executing Planogram Relays
Designing of Planograms
Pool cleaner maintenance
Returns Customer Complains
DUTIES AT CURRENT OCCUPATION
Returns Customer Complains
Sales Forecasting
Production Target Planning
Monthly Sale Forecast & Production Target Submission
Regulation of ISO Standards
Design and Submission of SOPs (Standard Operating Procedures)
Controlling Stock in All Warehouses
Provide Training on New Products
Online Customer Enquiries
Receiving orders and checking against stock and inventory records
Coordinating Stock Counts
Monitoring supplier performance and analysing discrepancies
Planning and forecasting ordering of inventory items such as stock, equipment, and parts.
Inventory Controller
Integrated Pool Products
2022.10 - Current
Provincial Sales Representative
Storm Distributions, GP&KZN
2020.11 - 2022.09
Sales Consultant and Power Tools Specialist
Centurion
2020.07 - 2020.11
Education
Diploma - Policing
University of South Africa
Higher Certificate - Banking
University of South Africa
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Voortrekkerhoogte High School
2018
Skills
COMPETENCES AND OTHER SKILLS
Passionate about what I do, very hard-working eager to learn and accumulate new knowledge, enjoy challenges in whatever way they are presented to me, well organized, a team worker, and can function well individually Able to uphold good order on sites whilst working within a company's procedural guidelines and ensuring a high quality of service is consistently maintained with optimum efficiency Currently looking for an appropriate opportunity with a reputable employer who appreciates my ability and loyalty
Interpersonal relationship skills
Computer skills
Microsoft Office (Microsoft Word, Excel and PowerPoint
Good verbal and communication skills
Excellent with Convincing Customers
Good observation skills
Dealing with people politely but in an authoritative manner
Capability to monitor information feeds simultaneously from multiple sources
Having a professional approach to all routine tasks