Cynthia Nozipho Mhlongo
Receptionist
Durban,KZN
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Receptionist
Raizcorp Pty Ltd
Durban , KwaZulu-Natal
2015.09 - Current
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Provided callers with address, directions, company website and related information.
Secretary
Preline Investments CC
Durban , KwaZulu-Natal
2010.01 - 2014.06
- Maintained electronic filing systems and categorized documents.
- Offered technical support and troubleshot issues to enhance office productivity.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created and updated records and files to maintain document compliance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Receptionist Administrator
Ngubane & Co.
Durban , KwaZulu-Natal
2004.01 - 2008.04
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Ordered and distributed office supplies, saving $Amount on fixed office budget.
Education
Certificate - Bookkeeping
Damelin
KwaZulu-Natal 2017.01 - 2018.01
Matric - Matric Certificate
Tshelenkosi High
KwaZulu-Natal 1994.01 - 1994.12
Certificate - Business Administration
UCT
Western Cape 2016.01 - 2016.06
Skills
Office administration
Business administration
Organization skills
Travel coordination
Administrative support
Telephone skills
Time management
Multi-line Telephone Systems
Mail handling
Office management
Verbal and written communication
Timeline
Certificate - Bookkeeping
Damelin
2017.01 - 2018.01
Certificate - Business Administration
UCT
2016.01 - 2016.06
Receptionist
Raizcorp Pty Ltd
2015.09 - Current
Secretary
Preline Investments CC
2010.01 - 2014.06
Receptionist Administrator
Ngubane & Co.
2004.01 - 2008.04
Matric - Matric Certificate
Tshelenkosi High
1994.01 - 1994.12