Cynthia Kgomotso Sedupane

An experienced and dedicated Pharmacist with over 20 years experience in the Pharmaceutical Industry, 14 of which spent on Retail Services and 5 years on Wholesale and Distribution, the other years on Hospital Pharmacy and Manufacturing.

Bringing forth a wealth of experience as a visionary-thinking Pharmaceutical Retail expert.

Extensive knowledge of pharmacy operations, pharmacy management, and medications.

Extremely Customer focused, and a proven track record of proper cultivation of relationships, creating marketing campaigns and growing profit channels.

Superior technical and communication skills needed to excel in a fast paced working environment.

Self-motivated leader with skills, in growing business relations, sales and generating practical solutions based on client demand.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Results-focused leader offering successful background leading talented professional sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods and customer service. Skilled in solving complicated issues and making proactive operational changes.

• Managing team of 9 staff members.
• Achieving reduction in shrinkage by completing stock takes with accuracy and efficiency.
• Increasing in sales turnover by more than inflation rate year on year in my current role. Highly competitive despite more stores opening and competition being vigorous.
• Personal growth through interaction and mentoring other managers in the region.

Pharmacy Council of South Africa

Pharmaceutical Society of South Africa

Area Pharmacy manager of the year