Cynthia Zungu

• Oversee daily operations of the restaurant/pub to ensure smooth service.
• Open and close the premises when required.
• Ensure cleanliness, hygiene, and safety standards are always maintained.
• Monitor food and beverage quality and presentation.
• Allocate duties and ensure staff perform their roles effectively.
• Build good relationships with regular customers.
• Monitor guest satisfaction and improve service where needed.
• Ensure that the deco is on point when there's an event booked.
• Ensure that the place is clean and ready on time
• Oversaw event setup, including decorations to maintain high presentation standard.
• Managed event timelines to ensure all arrangements were completed on schedule.
• Resolve issues quickly to ensure event delivery.
• Order food, beverages, and supplies.
• Manage stock levels and conduct regular stock takes. Liaise with suppliers and ensure timely deliveries.
• Handle staff discipline, performance management, and motivation.
• Availability: Immediately

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• Coordinating with the management and the staff
• Looking after the requirements of the department
• Keeping a watch on all the office supplies and replenishing the stock with new thing as they run out
• Implementing filing systems for the office
• Arrange meetings and prepare necessary documents.
• General administration duties.
• Create and maintain a contact database.
• Keep a record of all minutes taken at meetings.
• Coordinate, capture and distribute all agendas in advance for meetings convened.
• Reason for wanting to leave: Growth

• Checklist and (filling of new applications)
• Data capturing
• Rejecting application on Tilos
• Activating application on the system in order for the debit to go through
• Scanning of documents
• Compiling and sending out emails

• Answering phone calls, taking messages & handling all email enquires
• Reason for leaving: Temp Assignment

• Answering switchboard
• Taking messages
• Handling all emails enquires
• Data capturing of client contracts
• Filling, typing, photocopying and faxing
• Monthly & weekly reports
• Sales figures
• Debt Amnesty
• Confirming members details over the phone (Huxing)
• Administration daily banking and processing of contracts. Maintaining general administration functions, including administration of HR documentation, creditors, petty cash etc.
• Ensuring effective communication to all departments
• Delivering excellent customer service
• Managing and developing department staff
• Performing daily, weekly and monthly audits as per policy & procedures
• Ensuring compliance to audit requirements and non-compliance from reports
• Reasons for leaving: End of contract