Cynthia Tladi

• Generate electronic payments, validate invoices against invoicing standards, and ensure alignment with regulatory requirements.
• Process daily journals and reconciliations, ensuring accuracy and compliance with GL accounts.
• Access SAP and source reports to validate transactions, investigate discrepancies, and escalate unresolved items.
• Present outstanding debit items older than a week with incident reports, and manage credit items to ensure none remain unresolved beyond.
• Identify trends in recurring queries, implement corrective procedures, and escalate systemic issues to management.
• Logging of incidents with Help desk team for items that cannot be resolved.
• Collaborate with Accounts Payable Manager on audit findings, implementing corrective measures to strengthen compliance.
• Analyzing, loading and approving of Vendor statements reconciliations.

Communicating with BU and Suppliers regarding incorrect vendor information. Solving

of all Vendors queries or directing them to relevant

• departments.
• Saved all relevant reconciliations and work on the server daily, ensuring easy access for audit and compliance.
• Daily save all relevant recons/work on server.
• Identified trends in recurring queries, implemented corrective procedures, and escalated systemic issues to management for resolution.
• Identify trends in recurring queries, implement corrective procedures, and escalate systemic issues to management.
• Logging of incidents with Help desk team for items that cannot be resolved.
• To adhere to daily SLAs (Service Level agreement) with stakeholders.

• Balance Sundry and Electronic Banking Accounts: Regularly balance the Sundry and Electronic Banking accounts to ensure accurate reflection of financial transactions.
• Process Payouts and Payments: Efficiently manage the processing of payouts ensuring timely and accurate disbursements in accordance with organizational procedures.
• Issue and Record Cheques: Issue cheques as required, maintaining precise records of all cheque transactions, while ensuring proper reconciliation and balancing incoming cheques to reflect accurate financial data.
• Manage Estates Accounts: Oversee the opening and closing of Estates accounts, ensuring all necessary documentation is in place and accurate.
• Clear and Reconcile General Ledger (GL) Accounts: Perform regular clearing and reconciliation of General Ledger accounts, ensuring that all entries are accurate and in line with accounting standards, thus facilitating accurate financials.
• (Absa Trust: Deceased Estates)

• Manage Treasury Operations and General Ledger Reconciliation: Oversee the balancing and management of the treasury float through the electronic treasury register, ensuring daily treasury reconciliations are accurate and journals are processed efficiently, while also maintaining accurate General Ledger accounts and handling switchboard inquiries.
• Oversee tellers' cash counts during shortages surpluses, and offline transactions, ensuring adherence to procedures and minimizing discrepancies, while providing guidance and support to resolve issues promptly.
• Report Department Performance and Supp Audit Processes: Prepare and present detailed reports on departmental activities and performance during management meetings, and coordinate with auditors to facilitate audit reports, ensuring transparency and continuous improvement.

• Ensure Accurate General Ledger Balances and Support Tellers: Ensure daily balancing of General Ledger accounts, maintaining financial accuracy, while providing timely assistance and authorization to tellers for mandatory transactions, ensuring smooth operations and compliance.
• Monitor Cash Handling and Offline Transactions: Oversee tellers' cash counts during shortages, surpluses, and offline transactions, ensuring adherence to procedures and minimizing discrepancies, while providing guidance.

• Manage Portfolio Changes and Customer Queries: Capture portfolio changes and linkages accurately, while actively managing and resolving customer queries within specified turnaround times to ensure high customer satisfaction and operational efficiency.
• Report Sales and Ensure Compliance with FICA Requirements: Provide daily sales reports to the Sales Manager in Excel and update the Sales Board, while ensuring customer FICA.